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Housing reviews and quality assurance officer

Rugby
Quality assurance officer
Posted: 22h ago
Offer description

3 months contract with local authority Purpose of the Role We are seeking a Statutory Independent Housing Review Lead to oversee the housing review function in compliance with the Housing Act 1996 (as amended). The role involves managing homelessness decisions (Part 7) and housing allocations (Part 6) to ensure legal compliance and continuous service improvement. Key Responsibilities Managing and conducting statutory reviews under Section 202 and related housing legislation. Providing expert legal interpretation and advice in response to litigation and housing case law. Leading quality assurance of homeless services and promoting consistent, high-quality decision-making. Developing and implementing compliance programs, including regular audits and assessments. Overseeing the accurate and timely completion of government housing data returns. Identifying trends in homelessness demand and risks in service delivery and developing strategic action plans. Collaborating with frontline staff to identify challenges and deliver training, coaching, and mentoring. Developing frameworks to monitor and enhance the reliability of housing data and decision-making processes. Supporting continuous improvement through root cause analysis and data-driven solutions. Essential Skills & Experience In-depth knowledge of housing legislation, statutory guidance, and relevant case law. Proven experience managing statutory housing reviews and audit processes. Strong analytical skills with the ability to interpret complex data and legal documents. Experience working within or alongside local authority housing services. Excellent communication skills and the ability to influence and support colleagues at all levels. High attention to detail and strong organizational skills. Requirements Bachelor's degree in relevant field or equivalent experience Certification in housing law or related field preferred

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