Join to apply for the Management System Analyst role at Transport for London
Join to apply for the Management System Analyst role at Transport for London
Welcome to Transport for London Careers
Take a look at job opportunities with us and you may be surprised at what you discover: a rich heritage, a commercial outlook, an iconic brand, a unique public service. It all adds up to make Transport for London a great place to develop your career. Here you can start your journey!
Key Information
Job title: Management Systems Analyst
Salary: £38,000 - £43,000
Grade: Band 2
Contract type: Permanent (TfL)
Location: Endeavour Square, Straford, E20 1JN
Application closing date: 05/09/2025 @23:59
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
Overview Of Project/role
The job holder will provide support by developing, managing and maintaining TfL's Management System (TMS) documents, processes and mechanisms, to ensure that the necessary instructions and guidance that everyone in TfL needs to do their job effectively and efficiently to deliver TfL’s strategy and objectives, are available, up to date and managed.
Key Accountabilities
* Develop and create procedures, standards, guidance and all other management system document types, working directly with senior managers, managers and Subject Matter Experts throughout the Business, to support them in meeting TfL's strategic and operational priorities.
* Edit and publish authorised new and changed management system documents types, plus on-line instructions and guidance to the management system intranet and Share Point library, working within TMS framework.
* Act as the manager of the TMS intranet and SharePoint library, making sure that the system and it's associated metadata is at all times correct and dealing directly with customers to address and correct queries/complaints, to ensure that everyone in TfL can access a reliable and accurate system to enable them to do their job correctly.
* Compile and publish periodic and be-spoke reports on Business performance, using available statistics for example on the currency of management system documents/on-line content and unique/total views. Provide these reports to support Business areas in developing strategies to continuously improve TMS.
* (a) Develop, manage and maintain TMS's internal and external facing processes including; the change processes for all new, changed and withdrawn documents and online content. (b) Authorising and then controlling external access to TMS, dealing directly with suppliers and 3rd parties, to ensure only those that have the right to see TMS are allowed to do so, by maintaining and evidencing commercial and reputational confidentiality. (c) LU's management system derogation and queries processes, dealing directly with internal customers and suppliers, to ensure that TfL remains compliant with LU's safety certificate.
Key Interfaces
Internal: Advising and assisting TfL colleagues who are accountable for TfL's instructions and guidance that determine and dictate TfL’s outputs and deliverables. Working with colleagues in T & D to ensure the integrity of TMS's intranet and Share Point libraries.
External: Working with suppliers to ensure that external access to TMS is properly controlled and that LU's derogation/queries process is evidentially managed.
Skills
Skills, Knowledge & Experience
* Good communication and influencing skills, with the ability to articulate ideas and requirements compellingly, both verbally and in writing (Essential).
* Ability to manipulate, create and publish documents/on-line content plus associated metadata within electronic data and display software such as SharePoint.(Essential)
* Ability to develop, create and edit management system documents within a framework of TMS requirements, or similar products within a framework. 4. A high level of attention to detail and concern for order and quality (Essential)
Knowledge
* An understanding of what constitutes a robust management system and how it can be deployed within a large, service organisation with multiple systems. (Essential)
* An understanding of how TfL's operations comply with a highly regulated environment. (Essential)
* An awareness of management system standards and methodology such as ISO9001, ISO45001, EFQM (Desirable)
Experience
* Extensive experience of managing and maintaining processes, mechanisms or systems (Essential)
* Experience of assisting internal customers and stakeholders up to Band 4, to create Business outputs (Essential)
* Experience of developing, creating, editing and maintaining management system documents and online content, or similar products (Essential).
Application Process
* Please apply using your CV, PDF format preferred and do not include any photographs or images
Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
Final salary pension scheme
Free travel for you on the TfL network
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional)
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers
Discounted Eurostar travel
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Non-profit Organizations
Referrals increase your chances of interviewing at Transport for London by 2x
Get notified about new Management System Analyst jobs in London, England, United Kingdom.
London, England, United Kingdom 6 days ago
IT Business Analysis, Assistant Vice President
London, England, United Kingdom 4 days ago
Business Analyst - E-invoicing / Procurement
IT Business Analyst – Health & Safety 1 year contract
London, England, United Kingdom 4 days ago
IT Business Analyst- Physical Commodities
IT Applications Manager – Principal Business Analyst
Redhill, England, United Kingdom 1 week ago
London, England, United Kingdom 1 day ago
Data Business Analyst - Investment Management
IT Applications Manager - Principle Business Analyst
Redhill, England, United Kingdom 1 week ago
London, England, United Kingdom 23 hours ago
Risk IT Business Analyst - Investment Bank
City Of London, England, United Kingdom £47,000.00-£50,400.00 3 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 4 days ago
City Of London, England, United Kingdom £400.00-£450.00 1 day ago
Leyton, England, United Kingdom 2 weeks ago
Business Analyst - Enterprise Architecture at Konvergent Ltd, Remote/London, 10 Weeks, £550 per day (Outside IR35)
London, England, United Kingdom 2 weeks ago
Business Operations and Master Data Specialist (Europe)
IT Applications Manager - Principal Business Analyst
Salfords, England, United Kingdom 1 week ago
London, England, United Kingdom 21 hours ago
Compliance Data Business Analyst – Investment Banking (m/f/d)
London, England, United Kingdom 15 hours ago
City Of London, England, United Kingdom £70,000.00-£80,000.00 1 week ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr