Job Summary
Are you a data-driven, detail-focused professional with strong GP systems knowledge and a passion for improving performance? Were looking for a Performance Manager to play a vital role in driving quality, compliance, and efficiency across Wellington Road Family Practice.
This is an excellent opportunity to join a forward-thinking, supportive primary care team where your expertise in performance monitoring, clinical systems, and contractual reporting will directly shape patient outcomes and practice success.
Working hours are 15 hours per week across 2 days per week (one day must be a Wednesday).
You will lead on monitoring, analysing, and reporting the practices contractual and operational performance, ensuring we achieve and maximise targets across key frameworks such as QOF, IIF, LES/DES, and Public Health services.
Working closely with the Practice Manager, clinicians, and finance team, youll turn data into action - building robust reporting processes, improving coding accuracy, and ensuring timely submissions and claims.
Main duties of the job
Develop and maintain a performance framework for contractual delivery including QOF and IIF
Lead data collection and reporting processes across all core contracts
Monitor QOF achievement and patient recall activity to maximise points
Ensure accurate clinical coding and reporting processes are in place
Manage monthly invites and follow-ups for long-term condition reviews
Prepare and coordinate seasonal and ad hoc vaccination campaigns (Flu, Covid, RSV, Shingles)
Run searches, audits, and performance analysis using the clinical system
Submit CQRS and other contractual returns accurately and on time
Import and manage Ardens searches and templates
Provide clear performance updates at practice meetings
Reconcile claims activity with payments alongside the Finance Manager
Oversee PPA claims processes with clinical and admin teams
About Us
Why Join Us?
Be a key decision-support partner within the practice
Directly influence quality and performance outcomes
Work with a collaborative and supportive clinical team
Varied, high-impact role with real ownership
Opportunity to develop specialist expertise in GP performance and reporting
For further information, please contact Jenny Roberts, Practice Manager on or call on
Details
Date posted
16 February 2026
Pay scheme
Other
Salary
£14 an hour
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
B
Job locations
Wellington Road
Yate
Bristol
BS37 5UY
Job Description
Job responsibilities
Key Responsibilities
Performance Management:
Develop and maintain a performance framework alongside the Practice Manager to monitor all contractual obligations including QOF and IIF.
Ensure all processes are in place for meeting LES/DES/Public Health services requirements and QOF indicators.
Manage and follow up on patient invitations for long-term condition reviews, ensuring accurate coding.
Lead the preparation, administration, and claims for seasonal vaccine campaigns (e.g. flu, Covid, RSV) and other vaccine initiatives (e.g. shingles).
Conduct ad hoc data searches and performance analyses.
Monitor QOF achievement and assist in meeting targets by ensuring patient reviews are scheduled and coded appropriately.
Input monthly CQRS returns for ICB/Public Health services.
Regularly update performance data at practice meetings, identifying areas for improvement.
Collaborate with the Finance Manager to ensure claims and payments align.
Oversee PPA claims alongside the administration team and clinicians.
Job description
Job responsibilities
Performance Management
Develop and maintain a performance framework alongside the Practice Manager to monitor all contractual obligations including QOF and IIF.
Ensure all processes are in place for meeting LES/DES/Public Health services requirements and QOF indicators.
Manage and follow up on patient invitations for long-term condition reviews, ensuring accurate coding.
Lead the preparation, administration, and claims for seasonal vaccine campaigns (e.g. flu, Covid, RSV) and other vaccine initiatives (e.g. shingles).
Conduct ad hoc data searches and performance analyses.
Monitor QOF achievement and assist in meeting targets by ensuring patient reviews are scheduled and coded appropriately.
Input monthly CQRS returns for ICB/Public Health services.
Regularly update performance data at practice meetings, identifying areas for improvement.
Collaborate with the Finance Manager to ensure claims and payments align.
Oversee PPA claims alongside the administration team and clinicians.
Person Specification
Experience
Essential
Strong working knowledge of EMIS and clinical coding
Good understanding of GP contracts and frameworks (QOF, LES/DES, IIF)
Excellent attention to detail and data accuracy
Confident with IT systems and reporting tools
Skilled at analysing and interpreting data
Able to manage deadlines and competing priorities
Self-motivated and able to work autonomously
Strong organisational and workload-prioritisation skills
Person Specification
Essential
Strong working knowledge of EMIS and clinical coding
Good understanding of GP contracts and frameworks (QOF, LES/DES, IIF)
Excellent attention to detail and data accuracy
Confident with IT systems and reporting tools
Skilled at analysing and interpreting data
Able to manage deadlines and competing priorities
Self-motivated and able to work autonomously
Strong organisational and workload-prioritisation skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Wellington Road Family Practice
Address
Wellington Road
Yate
Bristol
BS37 5UY
Employer's website
(Opens in a new tab)
Employer details
Employer name
Wellington Road Family Practice
Address
Wellington Road
Yate
Bristol
BS37 5UY
Employer's website
(Opens in a new tab)
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