Senior Manager, Technical Content & Community
Join Pico Technology to lead our Technical Content & Community team (Writers, Developer Content, and Education). Your mission is to deliver credible, evidence-driven technical content that educates users, drives product adoption, and establishes thought leadership.
What you’ll be doing:
* Define and own the content and community strategy for Pico. Line‑manage, mentor, and develop a high‑performing team, enforcing best practices in authoring, validation, and AI‑assisted workflows.
* Lead the editorial roadmap and content freshness program, ensuring all technical documentation, software development kit examples, knowledge‑base articles, and application notes meet rigorous expertise, authoritativeness, trustworthiness and transparency standards.
* Own the YouTube channel vision: long‑form technical demos, scripting, and measurable growth (watch time, retention).
* Apply SEO best practices, work with Growth & Digital, and ensure technical content is easily found and contributes to demand generation.
* Oversee community engagement metrics (forum topics, webinars) and ensure educational programs contribute to pipeline generation and customer retention.
* Champion responsible AI use to optimize drafting, structuring, QC, translation and analytics workflows.
* Maintain <180‑day content freshness target with measurable organic traffic uplift.
* Ensure technical accuracy with minimal corrections post‑publish, validated by SMEs.
* Grow YouTube channel performance and overall community engagement.
What you’ll need:
* Demonstrable experience leading technical content strategy, preferably within test‑&‑measurement or deep‑tech sector.
* Proven track record in people leadership and line management.
* Strong editorial skills with a commitment to evidence‑driven content development.
* Proven knowledge of SEO, information architecture, and accessibility standards.
* A skilled collaborator comfortable working with Product, Engineering, Marketing, and PR stakeholders.
What’s in it for you?
Enjoy flexible holidays, a chance to relax at one of our three holiday homes, and be part of our annual profit‑related pay bonus. Embrace sustainability with our electric vehicle salary sacrifice scheme, and join our vibrant summer and Christmas parties. Free fruit, high‑quality coffee, and a supportive team culture that values every voice.
Are you ready to apply?
If you are excited as we are, hit the apply button below and let us get your next chapter started.
For any queries, reach out to Toni Jones toni.jones@picotech.com
We cannot wait to welcome you on board!
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