Join to apply for the Branch Operations Supervisor role at Indie Campers.
About Us
Indie Campers, the go‑to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer‑centric orientation, we have developed a strong booking experience and high‑quality road trips at affordable prices. We have a global fleet of over 3,000 vehicles and operate in the US and across Europe. Our vision is to become the world’s No. 1 road‑trip provider.
THE ROLE
We’re looking for a travel enthusiast with a passion for face‑to‑face customer service to lead the new depot in Glasgow ‑ Scotland. You’ll be the face of our company on the ground, reporting directly to the UK & Ireland – Operations Area Manager, and you’ll ensure outstanding customer service while maintaining our fleet and depot.
WHAT WILL YOU WORK ON?
* Guarantee all incoming rentals, perform and organise check‑ins and check‑outs, and coordinate the team’s activities
* Handle customer complaints, emergencies, and any local issue that may arise to keep operations smooth
* Train, supervise, and coach a team of 1 to 3 people
* Prepare and clean our campervans, and monitor maintenance and repair needs
* Take care of the fleet, logistics, and ensure our campervans are maintained in top condition
* Source and establish a network of vendors and external partners for depot operations
* Control workforce scheduling, manage inventory, stock, and report to central teams
* Assist in reselling campervans and present them on‑site to prospective and final buyers
WHO ARE WE LOOKING FOR?
* Travel enthusiast with aptitude for direct customer contact; experience in tourism, hospitality, retail, or rent‑a‑car desirable
* 1+ years of experience in a team management/supervisory role
* Fluent in English (mandatory)
* Eligible to work in the UK, hold a valid driver’s licence, and confident enough to drive a campervan (mandatory)
* Available to work rotating shifts, including weekends and public holidays
* Responsible, diligent, and dependable
THE INDIE COMMITMENT!
* Be part of a young, fast‑growing, innovative company where you make a difference
* Career development opportunities in field operations across the US and Europe, or transition to an HQ role
* Continuous training and coaching to develop the skills that matter to you
* Schedules fixed in advance, with weekends and holidays rotated among team members
* Compensation package with additional monthly variable salary based on performance, plus a referral bonus program
* Free road trips to experience travel first‑hand across the US and Europe
Are you ready to Go Indie?
Are you ready to Go Indie?
Job Details
* Seniority level – Mid‑Senior level
* Employment type – Full‑time
* Job function – Finance and Sales
* Industries – Travel Arrangements
#J-18808-Ljbffr