Join to apply for the Customer Service Advisor - Warrington role at TieTalent
Where: EE Warrington Contact Centre
Salary: 37.5 hours per week (Full time) - £25,087.00 (£12.82 p/h) rising to £25,684.00 (£13.12 p/h) at 8 months in role
Shift Pattern: 12 hour shift pattern, with every other weekend off
Start Date: 3rd November 2025
Why this job matters
Are you someone who likes solving problems? You may enjoy gaming or tinkering with technology. If so, you have transferable skills to succeed in a Customer Service Technical role with EE. You’ll be talking over the phone to customers with broadband tech-related queries, helping with simple router questions or more complex issues, and providing ownership and support throughout the interaction.
You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’ll do everything we can to help you succeed, including enabling you to schedule your own breaks and banking time, and the option of occasional home working.
What’s in it for you?
* Starting salary of £25,087.00 rising to £25,684.00 after 8 months
* Huge discounts on EE & BT products including mobile and broadband
* Support in carving your own career path and ongoing development
* Season Ticket Travel Loan to cover travel costs
* Volunteering days to give back to your local community
* Optional Private Healthcare and Dental
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career.
Role details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Technology, Information and Internet
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