Handover / Test Drive Specialist - Toyota
Join to apply for the Handover / Test Drive Specialist - Toyota role at Stoneacre Motor Group
Handover / Test Drive Specialist - Toyota
2 weeks ago Be among the first 25 applicants
Join to apply for the Handover / Test Drive Specialist - Toyota role at Stoneacre Motor Group
About The Role…
We are recruiting an ambitious Handover & Test Drive Specialist to join our busy sales department. This is a great opportunity to join one of the UK's fastest growing motor groups.
About The Role…
As a Sales Handover & Test Drive Specialist, you will be a valued team member committed to delivering exceptional customer service. You will guide customers through their vehicle journey, ensuring they feel valued and supported in their decision-making, contributing to making Stoneacre the Number One Motor Group.
What We Offer:
* Industry-leading competitive salary
* Bonus scheme and commission
* Average commission paid during annual leave
* Training and development programmes
* Career progression opportunities
* Workplace pension scheme
* Long service rewards
* Customer referral rewards
* Employee discounts on various retailers, restaurants, holidays, and more
* Wellness programme
Typical Day:
* Provide high-level customer care, exceeding expectations
* Plan and communicate with the sales team to ensure excellent test drive experiences
* Deliver tailored vehicle handovers with comprehensive explanations of specifications
* Educate and inspire customers, answering questions and building rapport
* Collaborate with colleagues to improve service and ensure seamless customer experience
* Maintain accurate and timely communication with customers regarding vehicle delivery
* Build and nurture relationships to maximize sales opportunities
* Uphold professionalism and deliver a consistent 5-star service to enhance the Stoneacre brand
About You:
* Excellent customer service skills and a professional manner
* Strong communication skills and engaging personality
* Proactive with a 'can-do' attitude and team spirit
* Ability to work independently, multitask, and prioritize effectively
* Willingness to learn and stay updated on product knowledge
* Retail or hospitality experience, even if not in the motor industry, is desirable
* Ability to work well under pressure and handle challenges with people skills
* Passion for delivering great customer experiences
Stoneacre Motor Group is an Equal Opportunity employer committed to diversity and inclusion in the workplace.
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Operations Consulting
#J-18808-Ljbffr