Grand Arcade is seeking a highly skilled ServiceNow Solution Architect to enhance their enterprise ServiceNow platform focused on Customer Service Management (CSM). In this role, you will lead the design and implementation of ServiceNow solutions, drive process improvement, and collaborate with stakeholders to transform requirements into technical solutions.
The ideal candidate has at least 5 years of experience, proven capabilities in ITIL, and a strong focus on integration and automation across various systems.
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