Role Overview
Work with us at Riverford, and join a thriving employee‑owned business as a Transport Driver Team Manager. As Driver Team Manager, your work centres on leading and supporting the driver team so they can deliver a safe, reliable and high‑quality service for Home Delivery and Supply Chain. You help drivers feel informed, confident and proud of the work they do.
Key Responsibilities
* Set clear expectations, guide safe working practices and create a steady environment where drivers understand what’s needed.
* Support strong performance across service, quality, delivery, cost and morale.
* Work closely with Transport Planners to ensure planned routes can be delivered safely and resolve any driver‑related issues during the day.
* Build good relationships across the wider business so the service we provide meets internal needs.
* Stay connected to drivers and the realities of their day, encourage open feedback and use their insight to shape how we work.
* Through steady, people‑centred leadership, help embed safe, sustainable and operationally sound ways of working.
Qualifications & Experience
* Proven experience leading and developing a team, with clear expectations and practical day‑to‑day coaching.
* Confident handling of behaviour, performance and wellbeing conversations with fairness and sound judgement.
* Experience running regular one‑to‑ones, giving constructive feedback and supporting ongoing development.
* Strong communication and listening skills, able to build trusted relationships across different teams.
* Comfortable coordinating with other departments to keep daily operations running smoothly.
* Experience supporting people processes such as attendance, informal performance matters and conduct issues, working alongside a People team where needed.
* Reliable and organised, able to follow through on commitments and support a steady, well‑run operation.
* Able to use KPIs and simple data to guide conversations, coaching and decisions.
* Willingness to learn the specifics of transport operations, including vehicle safety, daily checks and compliance requirements.
* Experience delivering structured training or coaching, whether in onboarding or ongoing development.
* Familiarity with basic problem‑solving methods to support long‑term improvement.
* Confident using Microsoft Office and able to learn new systems quickly.
What We Offer
Make a difference and join a friendly, supportive team. Permanent contract, 40 hours per week – working Sunday to Thursday.
Benefits: 33 days holiday (pro rata, including bank holidays), an ethical & generous company pension scheme, an annual profit‑share where 10% of all profits are split equally among co‑owners. Additionally, heavily discounted organic breakfasts and lunches, free organic fruit and veg to take home and free parking.
Location & Pay
Location: Wash Farm, Buckfastleigh, Devon, TQ11 0JU.
Pay: £36,788 per annum.
Application Process
We’ll be reviewing applications throughout the duration of the advert and may choose to bring the closing date forward, so we encourage you to apply at your earliest convenience.
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