We are currently seeking a highly motivated and adaptable Twilight Office Administrator to join our team. This role is ideal for someone who thrives in a fast-paced, busy environment and brings a proactive, flexible, and solution-focused mindset to their work.
Working Hours:
Part-time, Monday to Friday
Option 1: 4:00 pm – 7:00 pm
Option 2: 5:00 pm – 8:00 pm
(Flexibility to cover full-time hours during staff holidays or sickness is essential.)
Role Overview
This position requires someone with strong initiative, excellent attention to detail, and the ability to absorb and communicate scheme-related information efficiently across departments. You will be expected to manage a range of administrative and customer service tasks, supporting both internal teams and external clients.
Key Responsibilities
* Respond promptly and professionally to enquiries via phone and email
* Process pre-files and prepare new files for submission
* Maintain accurate and up-to-date records
* Serve as the first point of contact for customer issues, logging and managing complaints through to resolution
* Build and maintain strong relationships with new and existing customers
* Support the sales team in achieving monthly and annual targets
* Monitor and track the performance of installation teams
* Provide ongoing support and assistance to internal departments
Skills and Experience Required
* Minimum of 3 years’ experience in a similar administrative or customer support role
* Proven data entry skills with exceptional attention to detail
* High level of proficiency in Microsoft Office applications
* Excellent communication and interpersonal skills
* Strong organisational and time management abilities
* Ability to work independently and collaboratively within a team
* Resilient, with a can-do attitude and the ability to adapt quickly to changing business needs
* Strong attendance record is essential
Please fill out the form below and include your CV with a covering letter including salary requirements or emailhr@sgec.co.ukclearly marking the position you are applying; only successful applicants will be contacted.
Unfortunately due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 72 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies.
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