Our Trade Branch Network offers genuine opportunities to make a difference and provides many exciting career pathways within Eurocell.
What Our Trade Counter Assistants Do:
* Work closely with the Branch Manager and Branch Supervisor in day-to-day branch operations, leading by example.
* Responsible for trade counter sales to achieve targets, confidently communicating product knowledge to customers.
* Provide exceptional customer service and support to new and existing customers.
* Pick, load, and deliver products to customers using Eurocell's 3.5 tonne flatbed trucks and LWB vans.
* Plan routes, drive safely, and maintain the company vehicle.
* Support the Branch Manager with timely and complete actions and activities.
* Ensure compliance with Health and Safety, company policies, and procedures.
* Maintain high standards in customer service, operations, and sales targets.
* Develop and sustain positive customer relationships to support sales growth.
* Assist with branch operations and support colleagues as needed.
* Maintain branch standards, including warehouse and stock management, cleanliness, and point of sale.
Candidate Profile:
* Passionate and energetic with a focus on delivering exceptional customer service and achieving business targets.
* Customer-focused, confident, and proactive in engaging with customers and potential clients.
* Commercially minded to drive sales and maximize margins while ensuring customer satisfaction.
* Organized with the ability to prioritize and use initiative.
* Proficient in IT, with experience in MS Office and industry software like SAP.
* Full, valid driving license is essential; FLT license is advantageous.
* Experience in stocktaking, trade/builders merchant, glazing, or uPVC environments is beneficial.
* Comfortable working independently and in small teams.
Additional Details:
* Hours: 44 per week, Monday to Friday 7am-4:30pm, and Saturday 8am-12pm on a rota.
* Salary: £27,936 basic, with potential earnings up to £31,536 including bonus.
* Benefits include healthcare cash plan, life assurance, discounts, pension, holiday entitlement, and more.
* Eurocell is a market leader in uPVC products, committed to supporting employee work/life balance and career development.
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