Overview
Retail Security Operations Manager
Company: Mitie Business Services - Security
Hours: 45 hrs per week - Monday to Friday (Flexibility required as hours will be varied with a rotational duty management roster to support operational needs)
Package: Salary of £40,411.56 + company car & fuel card, holiday and other benefits
Location: South West, M5 region Leominster - Cornwall.
Mitie are currently looking to recruit a Security Operations Manager to oversee the branch and business plan ensuring the division are delivering to agreed objectives/targets. The Operations Manager will be responsible for the day to day operational running of the branch through effective management of staff and customers. The Operations Manager will work closely with the Regional Management Team to provide excellent customer service, employee satisfaction and ensure that all business-related tasks are completed in a timely fashion - further ensuring regional operational growth plans.
Responsibilities
* Ensuring employee welfare checks are completed
* Help complete monthly branch-based business report
* To recruit, motivate and train all employees operating out of the branch ensuring correct manning and optimal resource profiles
* Manage customer requirements through provision of visit reports where required
* Conduct and monitor staff appraisals of direct reports. Set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in place
* Build, maintain and manage positive relationships
* Act as Duty Manager for the manned guarding business in branch on a rota basis with other Operational Managers
Requirements
* Full clean driving licence
* Front line SIA licence
* At least 2 years security industry experience
* Financially aware
* Good interpersonal skills
* Proven experience in problem solving
* Strong people management skills
Benefits & Additional Information
Our market-leading offering provides benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. Salary Finance scheme offers financial wellbeing assistance, including access to up to 50% of earned pay before payday for a small fee and competitive loans. A link to our flexible lifestyle benefits platform, Choices, is provided on joining. Options include:
* Purchase up to five extra days' holiday per year
* Critical illness insurance, dental treatment, or technology purchases
* MiDeals platform with high street discounts; cycle-to-work scheme
* Life cover up to four times salary; enhanced pension contributions; save-as-you-earn scheme; Mitie Matching Share Plan
* Mitie Stars recognition with monthly cash prizes and a top prize of £10,000 annually
Progressing your career is a top priority at Mitie. We offer a diverse range of training and development resources. Since 1987, Mitie's 76,000 employees have been serving clients globally. We are the UK's leading facilities management and professional services company, with clients including household names in banking, government, hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.
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