Job context
North Yorkshire Council is a joint host authority, alongside City of York Council, for the National Trading Standards eCrime Team (NTSeCT). The team investigates, prosecutes and disrupts consumer harm caused by traders operating illegally online.
Key objectives of the service are:
·To investigate incidences of e-crime that are of cross-region or national significance.
·To provide a Digital Evidence Unit for the forensic analysis of computers, mobile phones, tablets and other electronic devices.
·To provide specialist forensic support on-site during the collection of digital evidence from complex IT environments.
·To intervene where web sites, social media and other online platforms are hosting content that is harmful to consumers.
·To build capacity within the trading standards profession at a local and regional level in order that officers are better equipped to gather evidence and investigate incidences of e-crime.
Key objectives of the role are:
·The post holder will support the National eCrime Co-ordinator and Divisional Officer with the research and the development of policies, procedures and best practice to ensure trading standards is better equipped to deal with e-crime threats at a local, regional and national level.
·The post holder will assist with the implementation of projects identified within National Trading Standards eCrime Team business plan.
·The post holder will work closely with the National Trading Standards Intelligence Team and the Regional Intelligence Analysts to ensure e-crime intelligence is properly captured and recorded.
Plus, at Lead Officer level (Grade JK):
·To lead on, or lead parts of, online trading standards-based projects.
·To manage staff allocated to these projects, or parts of project of which the postholder is the lead officer.
·To undertake online disruption work on sites or social media where there is consumer harm.
·To mentor staff junior staff/seconded officersto develop their knowledge and experience of open-source investigation and disruption work.
·To be an authorised officer for disruption work, carrying out range of activities including, directed surveillance and test purchasing.
·To specialise in an area of the team’s work, including but not limited to covert investigations, open-source investigations, disruption work or Intelligence.
·The post holder will be expected to understand and keep up to date with developments in relation to current and future e-crime threats
·The post holder will be required to positively manage challenging people and/or situations that arise in the course of their duties.
·This role requires vetting to NPPV3 level.
The post is a hybrid post and largely desk-based, although some travel to meetings and operational assignments both within and outside the North Yorkshire area is required. This may include working unsocial hours, including early mornings, late evenings, weekends, bank holidays and overnight stays.
Person Specification:
Essential
Knowledge and Experience
For Grade F:
·Working knowledge of computer hardware and general software packages
·Knowledge of the workings of a trading standards service within a local authority
·Experience of carrying out routine online inspections
·Experience of using electronic record keeping systems
For Grade G, as Grade F plus:
·Working knowledge of online research techniques, web sites and internet technologies
·Experience of carrying out general online research and the tools and techniques available
For Grade H, as Grade F and G plus:
·Knowledge of complex IT principles, including internet architecture and web site design and construction
·Knowledge and ability to interpret complex legislation and apply it in practical situations and advise consumers and traders.
·Knowledge of current legislation in respect of Trading Standards
·Experience of enforcing Trading Standards legislation or other enforcement work or other relevant work experience.
·Experience of report writing.
For Grade JK (Lead Officer), as Grade F, G and H plus:
·Knowledge and ability to interpret complex legislation, apply it in practical situations and advise trading standards professionals, consumers, and traders.
·Knowledge of the workings of a regulatory service within a local authority.
·Knowledge and understanding of the use of technology and online platforms/web sites to plan and commit offences and the techniques to investigate and disrupt such offending.
·Can demonstrate experience of using open-source investigation tools alongside knowledge of the legal framework behind such work for trading standards professionals.
·Can demonstrate experience of mentoring less experienced officers.
·Specialist knowledge in a particular area of work eg covert investigations, open-source investigations, disruptions work or intelligence.
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