Role: Operations Executive (Part-time)
Location: Tiwckenham, West London
Start Date: Immediate
Salary: £13 per hour
Working Hours: Monday to Wednesday 5PM - 10PM & Weekends from 9AM - 4PM
Overview:
We are seeking a hands-on, detail-oriented Operations Executive to support the day-to-day operations of our fast-paced agency group. You'll work closely with the Operations Manager to support project tracking, client updates, and admin processes across the company.
Key Responsibilities:
* Support client onboarding, documentation, and internal admin tasks
* Maintain and update project trackers, task boards, and delivery sheets
* Help coordinate schedules between departments and clients
* Take meeting notes, follow up on internal actions, and manage inbox flow
* Liaise with customers to send updates, check-ins, and feedback surveys
* Manage internal databases, templates, and resource folders
* Assist in event planning, team meetings, and company logistics
Ideal Candidate:
* 1–2 years admin, project coordinator or assistant experience
* Fast learner, organised and reliable
* Excellent attention to detail and communication skills
* Proficient in Google Workspace, Notion, Excel or similar
* Self-starter who thrives in a fast-moving, high-growth environment
Job Type: Part-time
Pay: £13.00 per hour
Expected hours: 20 – 30 per week
Application question(s):
* Are you currently based in London and willing to commute to Twickenham, West London?
* How many years of professional experience do you have in Operations Management?
* Have you worked in any of the following environments? - Marketing / Creative Agency, High-growth Startup, Corporate / Enterprise Business or None of the above. Please specify
* Do you have experience building and managing SOPs, workflows, or process automations?
* Which tools are you confident using? - Excel / Google Sheets, Project Management tools like Trello, Automation tools or None of the above. Please specify
* In 100 words or less, explain why you would be a strong Operations Executive for ECG Group.
Work authorisation:
* United Kingdom (required)
Work Location: In person