Operations is the beating heart of Amazon. This key part of
our business makes sure we fulfil and dispatch orders efficiently
so that our customers get their items on time. As an Area Manager,
you’ll make sure your site is running as smoothly as it should so
that we can meet customer demand. You will be leading a team that
helps keep our operations safe, efficient, and of a high quality
and taking on a number of projects across our network to drive
productivity. Key job
responsibilities Create, oversee, and drive a culture of
safety and wellbeing Analyse and implement changes to
keep quality and productivity at a consistently high level
Oversee projects to streamline processes, optimise
productivity and increase quality of service for customers within
your area of responsibility Analyse shift performance
against relevant business objectives, and put in place actions to
improve our operational excellence Work collaboratively
with management-level colleagues to standardise shift practices
A day in the lifeYou’ll work on a
shift pattern at one of our sites, making sure it is as productive
as it can be. Your main focus will be to own and drive a culture of
safety and uphold quality and shift performance standards. You’ll
also oversee process improvements within your area and drive
implementation. A typical day is varied, including everything from
routine team management and daily operational responsibilities to
process improvement and wide-scale operational contingency tasks.
You’ll also be a role model and mentor to new managers.
About the teamCustomer Fulfilment,
or CF, is where it all started for Amazon. CF has scaled up from a
humble team of booksellers to a sophisticated global team which
handles more than 1.5 million orders every day. The team is the
foundation of our business and its efforts have helped us diversify
across new regions and services. With the help of emerging
technology, we’re always looking for ways to offer a bigger, better
product range – delivered quickly and
affordably.The CF team are the first people
in the chain that helps customers get products at the speed we’re
known for. We’re based in Fulfilment Centres, which are at the
heart of Amazon’s fast-paced Operations network. Our centres are
sometimes referred to as the ‘First Mile’ because it’s where most
Amazon packages start their journey. We help to manage dynamic
inventory and facilitate speedy deliveries round the
clock.Lots of different people work in our
Fulfilment Centres, so there are plenty of opportunities for every
skillset. Some of us work with physical products, while others
analyse data to help everyone across the business make smart
decisions.BASIC QUALIFICATIONS- -
Bachelor's degree or equivalent in business, operations, logistics,
supply chain or engineering- - Experience working
effectively across cross-functional teams and partnering well with
people at all levels within an organization- -
Experience managing, motivating, and influencing team
behaviors- - Experience demonstrating problem solving
and root cause analysis- - Experience completing complex
tasks quickly with little to no guidance and react with appropriate
urgency to situations that require a quick turnaround- -
Work a flexible work schedule including evenings, overnights, and
weekendsPREFERRED QUALIFICATIONS- -
Experience within a distribution center, logistics, or
manufacturing environmentAmazon is an equal
opportunities employer. We believe passionately that employing a
diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your
passion to discover, invent, simplify and build. Protecting your
privacy and the security of your data is a longstanding top
priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page)
to know more about how we collect, use and transfer the personal
data of our candidates.Amazon is an equal
opportunity employer and does not discriminate on the basis of
protected veteran status, disability, or other legally protected
status.Our inclusive culture empowers
Amazonians to deliver the best results for our customers. If you
have a disability and need a workplace accommodation or adjustment
during the application and hiring process, including support for
the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations
for more information. If the country/region you’re applying in
isn’t listed, please contact your Recruiting Partner.