Time left to apply End Date: January 24, 2025 (29 days left to apply)
Job requisition id JR10003515
Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.
We are committed to building a more sustainable future and recognise that a diverse workforce is key to our growth and development. We aim to foster a culture that values openness, transparency and individual achievement.
At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.
We’re looking for a Transport Planner to play a key role in ensuring efficient logistics operations and excellent customer service at MQP.
What You’ll Do:
* Coordinate internal and external shipping and orders.
* Optimise resource use to meet customer needs.
* Balance commercial, economic, and quality goals to deliver outstanding service.
* Identify customer requirements and make the best economic use of the company resource to ensure delivery to the satisfaction of the customer.
* Negotiate delivery times to the mutual benefit of the customer and the company.
* Decide delivery priorities in the event of supply issues and liaise with weighbridges.
* Liaise with weighbridge personnel to anticipate potential service issues and seek to resolve any such issues.
* Use forward programme to assess vehicle requirements.
* Negotiate programmes to the mutual benefit of the company and customers.
* Monitor daily programme and advise the customer of delivery status.
* Accurately take/amend customer orders.
* Maintain and update accurate dispatch comments as required.
* Investigate customer queries.
* Investigate haulier queries.
* Ensure use of “desktop text” to update key personnel.
* Develop relationships and form rapport with customers and internal departments.
* Manage customer complaints, referring to a third party where appropriate.
* Order Centre reports as required.
* Maintain a professional demeanour at all times.
SKILLS/KNOWLEDGE
* Good working knowledge of production processes and limitations.
* Product knowledge, asphalt & drystone.
* IT Literate – Word, Excel and in-house systems (SAP/Syncrotess).
* Verbal & written communication skills.
EXPERIENCE
Experience in a similar working environment.
What’s on Offer:
Salary: £28,000 - £31,000
Location: Whitwick
Hours: 40 per week
Work Life Balance: 27 days holiday (excluding bank holidays) Generous Pension Schemes / Life Assurance
Wellbeing: Employee Assistance Programme (EAP)
Employee Benefits: portal including Gym discount
Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
Work Life Balance: Agile working / Flexible working / Holiday purchase / Sabbatical
Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.
About us
At Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.
As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.
If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).
You may still be the right fit for this or other roles within our company.
Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.
Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.
We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.
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