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Call centre and admin assistant

Moreton Wood
Specsavers
Admin assistant
Posted: 5 September
Offer description

Overview

Wood Green, Specsavers. Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Call Centre and Admin Assistant at Specsavers you will work alongside our current call centre team. You’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. This role would be a 6 month fixed term contract with the view to become permanent.


Responsibilities

Provide excellent customer service as part of the call centre and store team. Support administrative tasks as needed and help maintain smooth daily operations. Deliver consistent, professional service to customers, helping to resolve inquiries and issues in a timely manner.


Qualifications

* Passion for providing excellent customer service
* Teamworking
* IT confident
* Excellent communication and listening
* Ability to adapt and develop


What we’re offering

* Salary: Starting at £12.41 per hour - Depending on experience
* 28 days annual leave plus your birthday off
* Working hours (40 hours) - Fridays, Saturdays, Sundays, Mondays and Tuesdays
* Specsavers Perks – our discounted benefits scheme
* Fantastic progression and development opportunities
* Auto-enrollment into the pension scheme with employer contribution when you contribute
* WeCare - employee support service for you and your immediate family
* Eyecare and hearcare discounts
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