Senior Business Support Officer
Location: Leicestershire (Hybrid/Flexible Working Available)
Contract: 3 months initially (with potential extension)
Pay: £20.99 per hour (umbrella, inside IR35)
Hours: Full-time
An exciting opportunity has arisen for an experienced and motivated Senior Business Support Officer to join a busy and dynamic Business Support Services team on a temporary basis.
This is a key role, providing leadership, oversight, and coordination to ensure that essential business support functions run smoothly and statutory deadlines are consistently met.
Key Responsibilities
* Provide effective line management and support to a team of Business Support staff, fostering motivation, professional growth, and strong team cohesion.
* Oversee and organise team workloads, ensuring statutory and service deadlines are achieved.
* Analyse and interpret data to support forward planning, decision-making, and continuous service improvement.
* Allocate, delegate, and monitor tasks to ensure a balanced and efficient workload across the team.
* Produce and present accurate reports and updates for senior managers.
* Promote a culture of teamwork, motivation, and accountability, supporting staff to deliver excellent service.
* Use Microsoft Excel and other digital tools to support data tracking, reporting, and service delivery.
Skills & Experience Required
* Proven line management experience, with the ability to motivate, mentor, and develop staff.
* Strong organisational and planning skills, with experience coordinating workloads under pressure.
* Confident in the interpretation of data and able to translate it into meaningful actions and reports.
* Excellent communication skills (verbal and written), with experience presenting updates to senior management.
* Proficient in Microsoft Excel and wider Microsoft Office applications.
* Resilient, proactive, and solution-focused, with the ability to maintain standards under strict deadlines.
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