Overview
Credit Controller role at BCN. This range is provided by BCN. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Job title: Credit Controller
Location: Manchester M22 (Hybrid working available)
Hours: Monday to Friday, 37.5 hours per week, 9:00 am – 5:30 pm, 60-minute lunch
Contract: 9-month initial with potential to go permanent
Salary: 28–30k depending on experience
About BCN
At BCN we unite people and technology to enable organisations to fly. We build client relationships for life and foster a culture where our people thrive. We are a leading managed IT services provider and technology consultant, specialising in delivering transformative technology solutions for business, public sector and not-for-profit organisations. We focus on cloud computing, cybersecurity, data management, and Microsoft innovation.
Guided by our values of building relationships, customer success and passion and dedication, we strive to be the most trusted tech partner in the UK.
We are delighted you are on this journey with us!
Focus of the role
We are looking for a proactive and ambitious candidate to join our credit control department. The key focus will be cash collection and debt reduction, working with the wider Finance team and stakeholders across the business.
Responsibilities
* Contact customers to ensure timely payment of invoices to meet monthly targets
* Resolve credit control and collections issues efficiently and professionally
* Manage a high volume of emails/calls, both incoming and outgoing, in a timely manner
* Log queries accurately on our in-house system and follow through to resolution
* Reconcile accounts
* Build relationships internally and with customers
* Ad hoc duties when required (Accounts inbox)
* Ensure the collection process is followed and maintained in a timely manner
* Coordinate and process monthly direct debit payments, adhering to established procedures
Person, Skills & Experience
* Excellent written and verbal communication skills
* Experience with Microsoft Word, Outlook, SharePoint and Teams
* Maths and English GCSEs minimum grade C
* Minimum 2 years of experience in a credit control role
* Ability to work individually and as part of a team
* Hardworking, persistent, and dependable with a positive, can-do attitude
* Motivation to perform well in a busy, fast-paced environment
* Team player who knows when to ask for help and is happy to support colleagues
Why BCN?
* Industry-leading training and development via the BCN Academy
* Competitive salary with opportunities to progress
* 23 days holiday plus bank holidays, birthdays off, and option to buy more
* Company pension scheme
* 2 paid leave days per year to volunteer
* Health cash plan and confidential Employee Assistance Programme (EAP)
* Life assurance
* Cycle to work, electric vehicle, home and tech schemes, and retail discounts
* On-site gym in Manchester and Leeds locations
* Long service recognition, social events and more
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Finance and Accounting/Auditing
Industries
* IT Services and IT Consulting
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