Commercial Parts Advisor Location: Carlisle Salary: £27,000 - £30,000 per annum (depending on experience) plus bonus scheme following successful completion of probation Hours: • Monday to Friday, rotating shifts of 8:00am to 4:30pm and 9:00am to 5:30pm • Alternate Saturdays, 8:00am to 12:00pm Overview NXT Recruitment is working in partnership with a well-established commercial vehicle business to recruit an experienced Commercial Parts Advisor for their busy Carlisle branch. This is an excellent opportunity for a customer-focused individual with parts experience to join a supportive and experienced team. The successful candidate will play a key role in supporting trade customers, workshop teams, and fleet operators by accurately identifying and supplying commercial vehicle parts, helping to minimise vehicle downtime and maintain exceptional service levels. Key Responsibilities Identify, source, and supply commercial vehicle parts accurately and efficiently Support trade customers, workshop teams, and fleet operators with parts enquiries Process customer orders, quotations, returns, and invoices Source parts from suppliers to meet customer requirements and delivery deadlines Maintain accurate stock records and assist with stock control activities Provide excellent customer service both face-to-face and over the telephone Build and maintain strong relationships with customers and suppliers Ensure all parts transactions are completed accurately and in line with company procedures Support the wider team to achieve departmental objectives and service standards Assist with general branch operations as required Requirements Previous experience within a commercial vehicle, automotive, truck, or parts environment Strong customer service and communication skills Good organisational skills and attention to detail Ability to work effectively in a fast-paced environment Confidence handling multiple enquiries and priorities Basic IT skills and experience using parts systems or stock management software Full UK driving licence Professional and proactive approach to work Desirable Skills Knowledge of commercial vehicle parts catalogues and manufacturer systems Experience supporting trade customers, workshops, or fleet operators Understanding of stock control and inventory management processes Previous experience within a motor factor, dealership, or commercial vehicle operation Benefits Competitive salary dependent on experience Bonus scheme following successful completion of probation Company pension scheme Cycle to Work scheme Free on-site parking Sick pay Supportive and experienced team environment Stable, full-time permanent position Please contact the team at 01228 812585 or info@nxtrecruitment.co.uk. NXT Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this role, you accept the terms of our Privacy Notice, which can be found on our website.