We are recruiting a Commercial & Compliance Support Manager to enhance commercial efficiency, ensure adherence to contractual and assurance processes, assist with risk management, and support fulfillment of company commercial obligations.
Key Responsibilities
* Provide high quality commercial, administrative and governance support to the Senior Leadership Team.
* Support operational and compliance assurance activities of the SPV.
* Performance monitoring and commercial oversight of the PFI project against contract deliverables.
* Assist the Head of Commercial in preparing commercial reports, briefings, and recommendations for the Executive.
* Support the development, implementation and maintenance of commercial policies and procedures.
* Conduct data gathering, analysis and preparation of commercial documentation to support decision making.
* Assist in the administration of insurance renewals, claims processes, and associated documentation.
* Maintain clear document and version control for commercial files and contract documentation.
* Support negotiations with suppliers, advisors and other external stakeholders.
* Support the Head of Commercial on contractual matters or broader commercial aspects of the SPV business.
* Monitor FM performance against contractual PIs and service standards.
* Support the FM Assurance Manager in auditing FM systems, processes and quality management arrangements.
* Conduct systematic evaluation of audit evidence to support compliance monitoring and hand‑back readiness.
* Validate service scoring and identify areas where performance should be challenged.
* Review non‑compliance and audit observations; record, track and follow‑up corrective actions to resolution.
* Work with Finance colleagues to review the UP process, validating payments, performance deductions and service variations.
* Evidence and maintain clear audit trail in preparation for third‑party audits.
* Support the Construction Assurance Manager in reviewing specification and quality of construction activities against the Contractor’s proposals.
* Review and maintain contract documentation, registers, trackers and commercial databases to ensure accuracy and readiness for assurance activities.
* Prepare presentation materials, dashboards and reporting packs for SMT and Executive meetings.
* Provide clear, evidence‑based reporting to the SMT and Executive.
* Contribute to the development of improved systems for contract management, assurance, reporting and commercial governance.
* Liaise with internal teams including Construction, FM assurance, Lifecycle and Finance to gather information and ensure alignment.
* Uphold Company Vision and Values in all activities.
Qualifications & Experience
* Experience supporting commercial, procurement, legal or contractual functions.
* Understanding of performance monitoring and auditing.
* Knowledge of quality management systems.
* Experience supporting public‑sector clients or regulated industries.
* Strong reporting and stakeholder management skills.
* Exposure to PPP/PFI contracts or long‑term structured contractual environments (Desirable).
* Understanding of infrastructure, construction or FM services (Desirable).
* Strong ICT skills.
* Ability to obtain MoD SC clearance.
* Full driving licence.
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