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Senior employee experience manager

Nottingham (Nottinghamshire)
Permanent
ENSEK
Experience manager
€70,000 a year
Posted: 12 January
Offer description

We are a technology business operating in the global energy sector.

ENSEK have become the go-to option for top energy suppliers across the globe. Why? Because our technology is a significant step change away from the legacy systems that have historically dominated the market. It’s also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards.

But by far the biggest reason why ENSEK is the best choice in energy supplier software, is because of the people who work here and their endless enthusiasm, energy, and the way they support their colleagues. All our clients comment on what great people we have. Our people are our superpower.

That is where you come in.

As Senior People Experience Manager you will lead and elevate our employee experience across the entire employee journey, from onboarding to alumni. This role is both strategic and hands on, shaping how our people connect, engage and thrive to build a high performing culture.

You’ll drive initiatives that enhance engagement, foster belonging, leading our DEIB and ESG programs and build a workplace experience that reflects our culture and values.

A culture catalyst you’ll design experiences that make work meaningful, communication that feels human and programs that ensure every employee feels seen, supported and inspired.


Key Responsibilities

* Develop and execute a holistic employee experience strategy that strengthens engagement and belonging throughout the employee life-cycle
* Develop and implement best in class onboarding and offboarding experiences that are consistent, inclusive and set people up for success.
* Lead the design, delivery and analysis of employee engagement / experience surveys – utilising software and AI to translate insights into actionable programs
* Partner with the wider people function to ensure adaptation of engagement programs and monitor their impact
* Champion initiatives that promote employee wellbeing and resilience, ensuring that support systems are embedded and accessible at every stage of the employee journey.
* Drive ENSEK’s DEIB strategy, ensuring inclusion and equity are embedded into programs, policies and culture
* Build and Lead our ESG agenda with a focus on employee involvement and volunteerism
* Promote and lead initiatives that connect employees to company purpose and community engagement
* Design and deliver internal communication strategies, working closely with the Marketing function for TOV alignment to inform, inspire and connect employees regardless of location
* Lead a workplace experience that brings our culture to life, across virtual, hybrid and physical environments
* Support the rhythm of internal communications from all-hands to digital content that celebrates culture and achievements
* Oversee employee events, celebrations working closely with reward on recognition programs that strengthen our culture.


Competency Requirements:


Behaviours

* Translates strategy into actionable plans for teams and functions.
* Acts as a bridge between directors/heads and managers, ensuring alignment.
* Coaches and develops managers to increase team capability.
* Anticipates risks and proactively problem-solves across teams.
* Guides teams through ambiguity by prioritising and simplifying complexity


Knowledge

* Strong functional expertise and ability to apply it to cross-functional projects.
* Skilled in resource planning, budgeting, and operational performance management.
* Comfortable with data-driven decision-making, interpreting KPIs.
* Proficient in using advanced tools/systems relevant to their function.
* Understands scalability challenges in a tech business environment
* Extensive experience of building and driving People Experience programs and functions within fast-paced technology environments ideally globally / with distributed teams
* Proved ability to design and execute large scale engagement and culture projects with data driven ROI metrics
* Deep understanding of the employee lifecycle design, change management and experience measurement
* Excellent public speaking, storytelling and facilitation skills
* A passion for creating inclusive, purpose-driven and human centered workplaces.


Reporting Line

Reports to: Head of People Operations

Minimum 2 days a week in the office plus other attendance as required for team days, office events or other engagement activities

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