Inspections Operations Manager – Cosmetic Inspection Services
Location: Hybrid – Home, Field & Office
Contract: Full-time, Permanent
Salary: Competitive
DEKRA Automotive is a global leader in safety and quality, employing over 49,000 people across more than 60 countries
The Role
We are now looking for an experienced Inspections Operations Manager to lead and support our Cosmetic Vehicle Inspection Services team
This is a fantastic opportunity for someone with motor trade and leadership experience who thrives on building client relationships, driving performance, and managing high-performing inspection teams.
As Inspections Operations Manager, you will:
* Lead, mentor and develop our Cosmetic Vehicle Inspector team.
* Manage inspection quality control and ensure accuracy, providing feedback to continuously improve performance.
* Build strong partnerships with key clients, attending review meetings (in person and via Teams) to develop services and identify growth opportunities.
* Oversee daily operations for key accounts, ensuring KPIs and SLAs are met.
* Work closely with admin, finance, and business development colleagues to deliver seamless service.
* Manage invoicing, expenses approval, and operational reporting.
* Support wider inspection services, including providing cover for Mechanical Vehicle Inspections during holidays.
About You
To succeed in this role, you'll bring:
* Proven motor trade experience, ideally with cosmetic/bodyshop or repair background (MET, PDR, SMART repair knowledge beneficial).
* Demonstrable leadership and team management experience.
* Good commercial awareness with budget and P&L experience is desirable.
* Strong client-facing and negotiation skills with the ability to build long-term relationships.
* Organised, structured, and results-driven approach.
* Understanding of Audatex and/or VDA qualifications would be an advantage (not essential).
Why DEKRA?
* Work with a respected global brand in safety, quality and inspection.
* Competitive salary package (DOE).
* 25 days annual leave + bank holidays.
* Pension contribution scheme.
* Private healthcare, eye test vouchers, and employee assistance programme.
* Opportunities for career progression and professional development.
* Collaborative, supportive culture built on DEKRA's values of Safety, Integrity, Team Spirit, Customer Orientation and Entrepreneurship.
If you're an experienced manager with a background in the motor trade and a passion for quality, we'd love to hear from you.
Apply today and take the next step in your career with DEKRA Automotive
No agencies please.