Job Description
The Community You’ll Join
At Alpkit, we’re not just outdoor gear specialists, we’re a passionate community of doers, makers, bikers, runners, swimmers, climbers, and campers. Our Keswick store sits at the heart of the Lake District you’ll join a close-knit team supporting events, welcoming customers with real stories and advice, and working with community initiatives and sustainability projects.
The Difference You’ll Make
You won’t just run a store, you’ll make a real impact by:
- Leading and motivating your team to deliver outstanding customer service
- Making the store a welcoming place for every kind of adventurer
- Supporting local events and promoting sustainability initiatives
- Hitting sales goals, while keeping the Alpkit ethos alive
- Bringing customers closer to their passions through honest advice and great gear
A Typical Day
No two days are the same, but here’s a glimpse:
- Opening up, prepping the team, and checking the day’s priorities
- Welcoming customers, advising on kit, sharing trail recommendations, and ringing through sales
- Organising stock and making the store look its best
- Hosting local events, meetups or School of Adventure sessions
- Wrapping up the day with a tidy shop, happy team, and money in the till!
Your Expertise
You’ve got: - Previous experience managing or supervising a retail store
- A solid track record in motivating teams and achieving targets
- A people-first approach: you're confident, approachable and supportive
- The ability to adapt, problem-solve and keep cool in a fast-paced environment
What You’ll Bring
- Energy, positivity and a proactive mindset - A natural enthusiasm for outdoor life be it trail running, wild swimming, climbing, hiking or biking
- A customer focused attitude with a belief in giving real advice, not just selling - A desire to grow the store’s role in the local outdoor community
Perks of the Job
-Significant discount for you, your family and friends
-Wellbeing initiatives such as paid 'give back’ days, green commute and access to an EAP, wellbeing days on top of your annual leave