Are you a natural problem-solver with a passion for people? Do you thrive on turning tricky situations into great customer experiences?
At Car Finance 247, we're on the lookout for a confident, empathetic, and detail-driven E scalation Case Handler to join our growing team. As an Escalated Complaints Handler, you will be able to have difficult conversations confidently with our Customers, Lenders, Dealerships and internal stakeholders to obtain fair customer outcomes whilst maintaining our high standards in Compliance and Quality Assurance. You'll be the calm, clear voice our customers need - someone who listens, understands, and takes action to make things right.
With full training, smart tools, and a supportive team behind you, you'll resolve complaints efficiently and fairly, all while helping us deliver the exceptional service we're known for.
Hours: Full Time Monday to Friday, 9:00am - 5:30pm
Why Car Finance 247?
We're more than the UK's #1 digital car finance platform. We're a Manchester-based tech business on a mission to make car finance simple, fast, and customer-first. Backed by smart tech, sharp minds, and a relentless focus on service, we're reshaping the industry - and we want you to be part of it.
1. Competitive basic salary up to £33,000 (DOE)
2. Enhanced annual leave + your birthday off!
3. Mental & physical health support
4. Enhanced famil...