Better places, thriving communities. This is an exciting new role for a commercial support administrator supporting a recently awarded national contract. Working directly for the account director you will be supporting the contract team in delivering optimal levels of service across the account. This is a great opportunity for an experienced administrator and self-starter to make the role their own. Hours: 40hrs/week Location: hybrid, with occasional travel. Main Duties Provide routine support to the account director. Support the managing and monitoring of all aspects of the commercial elements of the contract - hours, values. costs. Maintain stats for monitoring of hours delivered, sickness, incidents, compliments and complaints, staff details. Create and maintain manual and computer records and files such that records are up to date and information can be accessed readily. Assist where required to produce and distribute, as required, documents and information, often of a confidential and sensitive nature, in a timely manner consistent with company standards of efficiency and accuracy. Develop and introduce innovative processes and procedure to improve efficiency and overall productivity of the administrative function on the contract. Promoting continuous process Improvement. Ad hoc administrative duties. Produce graphs and data for analysis and assist in the production of powerpoints/briefings. Act as a central contact for the team. Provide an effective and efficient administration service to the contract team to enable successful delivery of priorities. To work as an in integral team member to meet the needs and expectations of the organisation, stakeholders and business. Assist in smooth running of meetings, taking minutes where necessary, and diary entries for routine and non-routine appointments. Booking accommodation/transport as required. Production of the monthly contract newsletter. Develop positive and progressive relationships with internal and external stakeholders and colleagues. Other duties as required. What We're Looking For Previous administration experience, ideally within an operations environment. Strong IT skills, especially with Microsoft Office. Ability to prioritise, multitask, and meet deadlines. Excellent communication and organisational skills. Valid UK driving licence and access to a vehicle. SC clearance - the ability to achieve. What We Offer You Access to a virtual GP for you and your household. Financial wellbeing support via Salary Finance, including early pay access and competitive loans. Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and tech products. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger. Apply Now Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?