Job Title: WINTEL Engineer Location - Stevenage Due to the nature of our support requirements this is an office-based role. Our purpose is to make the world more sustainable by building trust in society through innovation. As an WINTEL Engineer you will contribute to this by playing a crucial role in supporting our live services. We require an experienced WINTEL engineer that is looking for a career that will help build your skills and experience in current and new technologies. You will join our established team providing support to customers IT systems. Do you want to collaborate and achieve together with committed people? This opportunity is a customer facing role, so the most important attributes are for you to be able to work and able to converse well with our customers. Our purpose is to make the world more sustainable by building trust in society through innovation. You will contribute to this by supporting our high-profile customer through the implementation & configuration of complex IT solutions. Your role Your role will involve reviewing Customer Windows related work requests with quick turn-around responses for more complete and detailed requirements. Using automation, build images, build documents, work instructions, build and configure Windows Servers (the majority being virtual and hosted on VMware clusters). Builds and racking of physical serves with Customer DC and computer rooms. Update and maintain existing gold build images. Patching and upgrades of windows servers. Capacity Management Reporting & attending Bi-Weekly Engineering meetings providing progress updates on outstanding tickets. Ensure server builds adhere to Fujitsu and Customer standards for all areas of work undertaken, attend Customer and Fujitsu sites when required to ensure deliverables are completed within target SLA's and KPI's (i.e. document reviews / system installation). Raise immediately any risks, issues that may impact (a) costs or (b) delivery to timescales or (c) overall solution deployments. Assist in testing activities, raise change requests and present those at both Fujitsu and Customer change boards where required. The successful applicant may also engage in projects further afield from time to time. You will be expected to nurture and provide training to junior team members which is essential for growing our staff knowledge & skillset. Experience in a similar role would be advantageous. This role will require you to become security cleared to a high level. Please visit National security vetting: clearance levels - GOV.UK (www.gov.uk) (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levelsdeveloped-vetting-dv) Expected working Our Hours of support are Monday to Friday 0700 - 1900 per week to cover 37 hours. This could be on an early or late start, rotated as directed by service delivery/team lead. Example work pattern will be 0700-1530 & 1030-1900. Your experience Good understanding of IT support, team working, good communicator. Knowledge and experience of the following technologies is required to meet the role expectations. Skills Windows Server 2016, 2019 and 2022 AD (Active Directory), WSUS VMware Backups (NetApp SAN and Cohesity) Microsoft System Centre Operations Scripting Desirable Skills - SQL Server - Enterprise Management tooling and agent deployment - Trellix ePO - PKI - Server Agents deployment and configuration - Ansible/Powershell - Exchange - SIEM agent (Splunk) - GitLab - Skype for Business - Build automation software - Red Hat Enterprise Linux and Satellite Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background this could be the next opportunity for you. Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/ travel/ dental critical illness and more) Perks at work - employee discounts Employee assistance programme/ virtual GP Recruitment process The recruitment process consists of one stages of interviews. We are a Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum/essential criteria for the role. Email EMEIArecruitment@fujitsu.com if you would like to apply through the Disability Confident Interview Scheme. Achieve together We are recognised as a responsible and inclusive employer: Not only are we a certified Disability Confident Leader, a Times Top 50 employer for Gender Equality, a Top 75 employer for Social Mobility, accredited with the Living Wage Foundation and a signatory for the Race at Work Charter, but we are also committed to the United Nations standards for LGBTI and a Stonewall Top 100 Employer. We are people centric: Our work environments enable you to Be Completely You. Our active people-led Inclusive Community networks are representative of all aspects of diversity and are instrumental in enabling and supporting our innovative approach to inclusion. LifeAtFujitsu Requisition ID : 29881