PLEASE NOTE: This is an internal advert and is open to current Oxford Brookes University staff only.
At Oxford Brookes University, we take immense pride in the outstanding experience we offer our staff. You’ll become part of a welcoming, professional community where every individual is valued and recognised as integral to our collective success.
As a modern, forward-thinking institution, we are deeply rooted in a city renowned for its rich cultural and academic heritage. Oxford Brookes is globally recognised for its commitment to high-quality teaching, impactful research, and delivering an exceptional student experience. Our vision is clear: to shape tomorrow through a unique blend of the modern and the traditional, by embracing diversity, seeking innovation, and excelling in education and research.
About the Role
We are looking for a brilliant IT Engagement Manager to join the Directorate of Information Technology Services (ITS) at Oxford Brookes University. You’ll be a key member of a cross Faculty and Directorate service support team, playing a business critical role in ensuring our IT services are robust, reliable, and secure.
In this role, you will:
* Contribute to strategic planning by assisting faculties and directorates in expressing their technical and business intelligence requirements.
* Build vital partnerships across the University and with external agencies to ensure successful IT delivery.
* Proactively champion innovative enterprise information and computing solutions that align with the wider University strategy.
* Manage service plans and report on performance against Service Level Agreements to maintain high standards of customer satisfaction.
About You
We are looking for a team player who is adept at working through problems and challenges. You recognise your own limitations and are not afraid to seek support when necessary. Your tenacity ensures you see tasks through to completion, and your curiosity drives you to continually seek the best for yourself and your colleagues.
You will have excellent communication, interpersonal, and negotiating skills, as well as an ability to clearly express and document your thoughts for a range of audiences, from senior managers to students.
Understanding and navigating the complexities of a large organisation between diverse teams to understand, contribute to the design and delivery of excellent enterprise solutions will already be part of your day-to-day work. You possess a customer-orientated approach to service design and the ability to motivate staff while working calmly in a busy environment.
Working Arrangements
We support hybrid working. While our team is based at the in Oxford, we are happy to explore flexible arrangements that balance remote work with time spent on campus to foster team engagement and collaboration. There is an expectation to be on campus at least one day per week, however you are expected to be flexible to suit business needs.
About the Location
Our vibrant Headington campus is just one mile from the centre of Oxford and is easily accessible by regular public transport. You’ll enjoy the lively atmosphere and the opportunity to be part of a thriving academic community.
How to Apply
To apply, please complete our online application form by clicking the “Apply for Job” button below. In the “Supporting Documents” section, please upload your CV and a cover letter detailing how you meet the person specification.
Benefits
As an Oxford Brookes employee, you will enjoy a total of a minimum of 25 days holiday, rising with your service, plus 8 bank holidays and additional university concessionary days (normally 5 per year).
We encourage and support hybrid working where the role allows and ensure that you have the necessary equipment to allow you to work flexibly.
We have an extremely competitive with generous employer contributions, as well as providing all staff with access to an occupational health service, financial education, and a comprehensive employee assistance helpline.
We prioritise the wellbeing of our employees - physically, mentally and financially - and we provide a diverse and comprehensive benefits package to support our team.
In addition, all employees have access to:
* Discounted rates for the university sports and gym facilities
* An on-site nursery (at Headington Campus; waiting lists for some ages).
* Discounted travel options
* TOTUM card discount scheme
* Relocation scheme (for moves over 30 miles, subject to terms of the scheme)
* Training and development opportunities
* A connected community - Brookes have a wide variety of staff networks, which instil a sense of community and offer employees a space for support, guidance and friendship, making Brookes a vibrant and inclusive place to work.
Equality, Diversity and Inclusion
At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.
As a Disability Confident Employer we guarantee to interview any disabled applicant who meets the essential selection criteria.
For an informal discussion with a recruiting manager, please contact the ITS administration team at: its-admin@brookes.ac.uk.