About the Role:
An exciting opportunity to provide enterprise-level support within a global software company in the media space. You'll work remotely and cover Europe, delivering complex technical support for cross-platform systems and networking environments. A hands-on role, ideal for someone eager to contribute to service quality and cross-functional collaboration.
The Company:
This innovative software provider is undergoing a transformative phase, driven by a progressive leadership team focused on modernisation and growth. With a global presence and a collaborative culture, they’re dedicated to fostering mentorship and professional development across their engineering teams.
Benefits & Opportunities:
* A flat, collaborative structure where your input genuinely shapes outcomes
* Exposure to a forward-looking, inclusive environment focused on innovation
* Work closely with a supportive leadership team that values professional growth
To Be Successful, You’ll Need:
* Experience supporting enterprise software service environments
* Knowledge of network configuration, debugging, and packet capturing
* Familiarity with media or video-focused workflows or technologies
Interested in Learning More?
Reach out to me at sara@neuco-group.com for an initial discussion.
Key Words:
Enterprise Support | Network Troubleshooting | Packet Capture | Linux | Windows | Mac OS | DNS | SSL | Media Technology | Video Workflows | Customer Support | Remote Engineering