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Family engagement officer / swyddog ymgysylltiad teuluoedd

Cardiff
eTeach UK Limited
Engagement officer
Posted: 14 September
Offer description

Overview

TEMPORARY JOINT POST: FAMILY ENGAGEMENT OFFICER
Plasmawr, Coed-y-Gof, Nant Caerau sCHOOLS
Post Title: Family Engagement Officer
POST REF: ED50294952
Contract: Full Time, Temporary (until 31/08/2026)
Salary: Grade 5 SCP 11-19 (£28,142- £32,061) Pro Rata
Hours: 32.5 hours per week, term time only (39 weeks)
To begin: as soon as possible


Responsibilities

* Support families across the three schools and provide a single point of contact and consistency throughout the educational journey of their children.
* Work with targeted families to strengthen links between the schools, parents, families, and the wider community to reduce the impact of poverty and disadvantage on educational attainment.
* Engage directly with hard-to-reach families and demonstrate excellent interpersonal and communication skills.
* Collaborate as part of a dedicated and supportive team within the schools.


What we are looking for

* A high level of resilience to deal with a range of challenging circumstances.
* Ongoing and successful experience of working with families.
* Experience of working within a school environment as part of the role, including supporting specific children and families across the school.
* Patient, caring, positive, proactive, team-oriented, and professional at all times.


Other requirements

Under the Education (Wales) Act 2014, all School Learning Support Workers must be registered with the Education Workforce Council (EWC).

This post is subject to an Enhanced Disclosure and Barring Service Check.


Application process

Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body.

Please download or print off the application form by selecting the “Apply Now” button. Application forms should be completed in full and returned to the school by email for the attention of The Headteacher, before the closing date.

Closing date: Friday 26th September 2025 at 12 midday
Interviews: WC October 6th 2025


Safeguarding and equal opportunities

Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being.

As an equal opportunities employer, we value diversity. We welcome applications from underrepresented individuals including those who are: under 25; not in employment, education or training; from local communities including disabled individuals, carers and those from the Cardiff BAME and LGBT+ communities; and those able to communicate fluently in Welsh.

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