We have an exciting opportunity for a 2nd Line IT Engineer & Team Lead to work for our reputable client based in the Hayes area.
MFK Recruitment has successfully recruited 33 candidates for this client within the past 5 years, 25 are still with the company too! They retain their staff due to the excellent culture and progression opportunities.
As the 2nd Line IT Engineer & Team Lead, you will be leading one other IT Technician, you will be hands-on while leading a small team.
If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This 2nd Line IT Engineer & Team Lead role comes with genuine progression, my client is extremely interested in candidates who are looking to learn and progress.
This is an On-Site role working for our client within the Education sector. The successful candidate will need to have a vehicle as they will be traveling to 3 different Education sites, all within a few miles of each other.
2nd Line IT Engineer & Team Lead- primary responsibilities:
1. Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first-time fix
2. Incident and problem management - taking over from 1st line engineers where escalation is required
3. Provide exceptional service support to internal and external customers
4. ...