Full-time, Permanent (37 hours + on-call rota)
The Role
You'll be joining a well-established, fast-growing UK tech company with over 20 years' experience delivering a leading infrastructure asset management platform used by organisations across the UK and internationally. Their software helps customers manage and optimise real-world infrastructure and physical assets, supporting everything from day-to-day operations through to long-term planning.
We're looking for a bright, personable 1st Line Customer Support professional to join a friendly and fast-paced team. This is a blended role combining:
* Front-line customer support
* Technical training delivery
* Documentation and content creation
You'll work closely with experienced team members to support customers, resolve issues, and deliver high-quality ...