Location
Cardiff
Salary £28000 - £32000 | Type: Permanent | Workplace: On-Site | Ref: 88266
Recruiter Managing This Role
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Cardiff or Swansea.
Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!), earning a basic salary relative to your experience, as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UK's largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
So, what does the role of an Insurance Account Handler involve?
Every day, you will support a designated client portfolio, acting as their first point of contact, building strong relationships, and assisting with queries as they arise. This role is perfect if you love customer service or sales, as relationship-building with clients will be key to your success.
What are we looking for in our Account Handlers?
Some experience in the Insurance Industry is essential. The rest is all about your personal qualities:
* Ability to bring your best self to work daily to provide excellent client experiences.
* Proactive attitude, initiative, and entrepreneurial spirit.
* Willingness to learn and curiosity. We offer many opportunities to gain qualifications that will enhance your career in this growing industry.
* Confidence to work with clients both on the phone and face-to-face; customer service experience is important.
* Teamwork, positivity, engagement, collaboration, and resilience to adapt to change.
* Honesty and integrity, essential within a financially regulated organization and in general.
In return, you'll be welcomed and supported by the entire group and join an organization that cares about you and your wellbeing. Some additional benefits include:
* Holiday entitlement of 26 days plus bank holidays
* Opportunities for career progression across the group
* Qualifications such as CII or ACII to boost your knowledge and prospects
* Pension scheme for your retirement
* 24-hour support for physical and mental wellbeing
* One paid volunteering day to give back to the community
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