JOB TITLE – Casual Spa Assistant DEPARTMENT – Spa CONTRACT TYPE – Full Time RATE OF PAY - £7.55 -£12.21 per hour depending on age HOURS –As and when needed LOCATION – Saundersfoot SA69 9NH ID – REQ5531 OVERVIEW - Join the ‘Greatest story in Hospitality’ by becoming one of our Casual Spa Assistants ‘Hospitality Heroes’ in St Brides Spa Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - • Experience of working in hotels or the hospitality within administration roles • Experience in working within a fast paste environment • Experience dealing with complaints/enquiries IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL - • Deliver outstanding internal and external customer service, aligned with our professional standards • Maintain the cleanliness and presentation of all spa areas including treatment rooms, relaxation areas, and locker facilities • Serve spa guests with refreshments and ensure a relaxing atmosphere throughout their visit • Assist with towel and linen management including restocking and reporting damaged items • Carry out regular pool tests in line with health and safety standards, reporting any irregularities • Promote and up-sell treatments and products to meet personal and departmental targets GROW WITH US - As a Celtic Collection employee, you will be able to say – • I am equipped, trained, and supported to do THE BEST JOB I CAN • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED • I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.