2026 - Bloomberg Customer Support - French Speakers - January or April start
The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.
Location: London
Business Area: Technology Support
Reference: 10046470
Role Overview
In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast‑paced environment. We are a truly global business with a truly diverse workforce.
As a Bloomberg Customer Support professional, you will provide superb customer service to a broad range of clients and manage client workflows and hardware/software issues. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The position includes assisting fast‑paced clients operating in Capital Markets, Asset Management and Financial Services by installing Bloomberg software and configuring proprietary hardware such as keyboards and biometrics. You will also work with clients, including CEOs and executive managers, set‑up, train, and connect them to the various Bloomberg products and platforms they subscribe to.
Responsibilities
• Install and configure Bloomberg software and terminal hardware for clients.
• Provide technical support over phone and instant messaging.
• Troubleshoot software and hardware issues and understand their impact on client workflows.
• Ensure security of client accounts and data.
• Conduct training and onboarding for new users.
• Work with a distributed team supporting clients in more than 18 languages.
Qualifications
* Bachelor's degree or equivalent experience.
* Sponsorship is available; must be eligible for the UK Skilled Worker under the New Entrant Requirements.
* Fluency in French and English (written and verbal).
* Ability to provide outstanding customer service through live interactive media (phone, messaging, etc.).
* Demonstrated interest in Finance and/or Technology.
* Desire to develop skills and experience in a fast‑moving FinTech environment.
* Willingness to learn new technologies and retain information.
* Multi‑tasking and problem‑solving skills; ability to work independently and as part of a global team.
* Interest in progressing a career within Bloomberg.
Nice to Have
* Work experience in a client/customer facing role.
* Curiosity to identify, research, and resolve customer technology, software, and hardware issues.
* Awareness of data management, privacy and information security.
* Aptitude to work within highly connected and software‑based systems.
What’s in it for you?
All new hires receive an 8‑week training program covering Bloomberg products, services, global financial markets, daily inquiries, product setup, and troubleshooting. You will never stop learning; Bloomberg invests in your career and offers project involvements, mentoring, recruiting, quality control, and idea generation.
You will have the opportunity to champion your career across the company or further develop technical skills within the Technology Services and Solutions Business. Alumni succeed in paths to Analytics & Sales, Enterprise Technology Services, Data, Compliance, Finance, Engineering, Advanced IT roles, and Client Financial Services.
You’ll Need To Be Able To
* Start a full‑time role in January or April 2026.
* Occasionally work weekends or on a bank holiday (weekday off in lieu).
Visa and Sponsorship
We are committed to hiring the best and brightest talent and provide visa sponsorship for this role. Each case is reviewed on an individual basis. If the applicant does not meet the salary threshold for experienced workers, they may meet a reduced threshold as a New Entrant if they meet the criteria below.
New Entrant criteria: Under 26 on the date of application; working towards a recognised professional qualification; working towards full registration or chartered status; most recent permission under Student route in last 2 years; recent Graduate route permission.
Apply
Apply if you think we’re a good match. We’ll get in touch to let you know the next steps. In the meantime, feel free to visit https://www.bloomberg.com/company/.
#J-18808-Ljbffr