The Role
As the Dispatch Planning Manager, you will be responsible for ensuring finished goods are planned, scheduled and dispatched efficiently to customers and distribution partners. You will oversee despatch planning activities, coordinate closely with warehouse and production teams, and manage operational performance across external logistics providers.
Key responsibilities will include:
* Managing daily despatch planning operations to ensure OTIF delivery performance
* Coordinating outbound transport schedules with 3PL providers
* Monitoring carrier performance, service levels and delivery KPIs
* Working closely with production, warehouse and customer service teams to align dispatch priorities
* Driving continuous improvement initiatives across logistics and planning processes
* Managing stock flow and shipment scheduling to optimise efficiency and minimise delays
* Supporting cost control initiatives across transport and logistics operations
* Leading and developing a small planning/despatch team
* Ensuring compliance with health & safety and operational procedures
You will ideally have:
* Previous experience in a Despatch Manager, Logistics Planning or Transport Planning role
* Experience working with and managing 3PL providers
* Excellent communication and stakeholder management ability
* Experience using ERP, WMS or transport planning systems
* A data-driven approach with strong analytical capability
* Leadership or supervisory experience
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