Overview
We have an excellent opportunity for a friendly and reliable Retail Sales Advisor to join the Brewers Decorator Centre in Swansea. You will provide exceptional service to customers in store and help keep the branch and its delivery service running smoothly. Experience with products isn’t necessary if you bring great customer service and teamwork skills.
Located in Swansea Enterprise Park, the store offers trade and designer paints, wallpapers, and decorating equipment from a wide variety of brands. Branch hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
Base pay range
Salary - £26,945.00 per annum plus company pension and benefits
Responsibilities
* Provide exceptional service to customers in branch to support Brewers’ reputation for quality service.
* Use product knowledge to recommend products that meet customer needs.
* Mix paint for customers, process specialist orders, and request special stock within the branch network.
* Develop sales of the company’s product range including wallpaper, paint and fabric.
* Build relationships with customers to identify needs and provide comprehensive service.
* Promote seasonal and special items and merchandise in-store to increase visibility and sales.
* Assist with stock maintenance in the branch and unload deliveries, distributing stock as required.
Required qualifications and attributes
* Exceptional customer service and communication skills to translate customer requirements into product recommendations.
* Approachable, friendly, and helpful to customers and colleagues.
* Team player who can also work independently when needed.
* Willingness to attend training to become a Fire Marshal and/or First Aider if required.
* Keen to learn, develop skills, and progress within the industry.
* Previous retail experience or product knowledge is advantageous but not essential; full training will be provided.
Benefits
* Competitive salary
* 31 days holiday including bank holidays, increasing with service
* Free life assurance
* Employer pension contributions up to 5% of salary
* Access to Stream for pay advances
* Employee Assistance Programme for colleagues and dependents
* Virtual GP service for you and dependents
* Medicash coverage for routine healthcare
* Brewers colleague discounts on home improvements
* Discounts with selected partners and major brands
* Additional financial assistance options (Cycle to Work, Season Tickets, etc.)
* Staff uniform and uniform cleaning tax relief
* Comprehensive induction and ongoing development
* Extra benefits after probation (profit-related pay, enhanced maternity/paternity pay, access to Holiday Homes)
To apply, click the Apply Now button to complete the mandatory application form. This role may be removed from listings before the closing date if we are successful in filling the position. Please ensure you complete the application process fully. We are unable to respond to applicants who do not complete the process.
Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant.
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Retail
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