About the Role:
We are seeking a Field Service Engineer to join our Stirling depot, covering North East Scotland.
What you will be doing:
* Service and repair Volvo construction equipment and other machinery
* Identify mechanical problems using technical knowledge and diagnostic equipment, providing guidance to customers
* Seek additional service revenue opportunities and promote aftermarket solutions
* Work according to quotations and time guides, informing management of additional work needed
* Install software updates as released
* Complete tablet inputs, electronic reports, and timesheets in real-time with detailed work descriptions
* Order parts as needed and return parts in good condition upon job completion
* Work overtime and respond to call-out requests as required
* Attend relevant product or system training courses
Requirements:
In order to succeed, you should have:
* A formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics, or a related discipline (e.g., NVQ 3/C&G)
* Experience in repairing and maintaining heavy construction plant, with proven skills in diesel engines, transmissions, hydraulics, and electrics
* Advanced diagnostic skills and a good understanding of hydraulics, electrics, and EATS systems
* Effective communication skills with colleagues, management, and customers
* A cost-conscious approach to maximize profitability
* Strong problem-solving and diagnostic abilities
* Proficiency with computer systems and Outlook
* Attention to detail and conscientiousness
* Responsibility, reliability, honesty, and trustworthiness
* Ability to understand technical literature and systems
* Residing within 20 miles of Aberdeen
Desirable:
* Experience in Welding and Fabrication
Benefits:
We offer a competitive salary along with a range of benefits:
Health & Wellbeing:
* Health Cash Plan for prescriptions, glasses, dental, physio, and more
* Free Physio Access via phone or video
* 24/7 private GP service
Life Outside Work:
* Enhanced Sick Pay
* Family Leave including maternity, paternity, and adoption leave
* IVF Support for treatments and appointments
* Retirement Support with bonuses and phased retirement options
Financial Perks:
* Pension with up to 5% employer contribution
* Car Leasing schemes via Tusker or Octopus
* Cycle to Work scheme
* Discounts on shopping, holidays, and more
Team & Culture:
* Refer-a-friend bonus
* Long service awards starting at three years
* Annual volunteering day
* Christmas shutdown holiday
* Opportunities through Employee Council, Social Committee, and awards
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