Right Now Group are currently working with a growing Cargo Ground Handler. Our client are looking for dynamic Cargo Duty Manager to join the team.
Knowledge, Skills, and Experience: Cargo Duty Manager
* Oversee and manage Warehouse and Clerical staff, resources, and equipment to align with operational demands and budgetary targets.
* Ensure compliance with Health & Safety and Security protocols across all operations.
* Foster employee development through effective coaching and training programs.
* Plan and coordinate shifts to meet deadlines and uphold Quality standards.
* Maintain Security training certifications and enforce Security Procedures and Requirements.
* Compile operational statistics and report performance issues.
* Address rostering concerns and liaise with staff to resolve scheduling matters.
* Handle minor disciplinary matters and conduct Return to Work interviews.
* Oversee daily operations, engaging with Airlines, GSAs, Agents, and Customers.
* Ensure adherence to Security, Quality, Company, and Airline-specific protocols.
* Possess comprehensive knowledge of warehouse functions and operations.
* Demonstrate expertise in ABS/NCTS processes.
* Exhibit strong interpersonal, organizational, and problem-solving skills.
* Operate efficiently under pressure and with minimal supervision.
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Performance Measures: Cargo Duty Manager
* Meet deadlines for all export, import, and trucking operations.
* Ensure flight files are completed accurately and in compliance with CAA and company regulations.
* Maintain consistent management of Health & Safety, Security, and Quality requirements during shifts.
* Enforce adherence to Company and Airline procedures.
* Provide training to staff for operational tasks and responsibilities.
* Ensure warehouse team operations prioritize safety and minimize waiting times.
* Maintain effective communication with management about special requests, irregularities, or incidents via handover logs.
* Report damage, over-shipments, and under-shipments promptly using appropriate documentation.
* Optimize staffing levels to meet operational needs while controlling costs like overtime and sickness.
* Rigorously manage absence and sickness according to company policies.
* Brief team leaders on daily operational priorities and requirements.
* Be available to cover the Duty Manager role when necessary.
* Monitor inventory levels of consumables and ensure stock is maintained.
* Conduct daily Health & Safety and Security checks, addressing equipment or facility damages as needed.
* Lead evacuation procedures during Fire or Security alerts.
* Manage high-value and secure items as a designated keyholder.
* Supervise the processing of valuable goods through the Vault.
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People Development: Cargo Duty Manager
* Deliver hands-on training to team members, ensuring full compliance with Company and Customer policies and procedures.
* Identify and nurture team members for potential career advancement.
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Additional Responsibilities: Cargo Duty Manager
* Perform other duties as required by senior management.
* Contribute to achieving team objectives.
Additional Info:
Shift: 4 on 4 off (2 days / 2 nights)
Salary: £42,000 - £44,500
Annual Leave: 23 days
Benefits: Private Medical and dental scheme