Join to apply for the Sales Associate, Womenswear & Menswear (Full-Time, Manchester) role at Christian Dior Couture.
Overview
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are currently seeking a full-time Sales Consultant with an expertise in luxury sales to join our concession in Selfridges Manchester, to develop client relationships and to become a specialist in Dior couture.
Responsibilities
* To greet, serve and advise customers, delivering the highest standard of customer service at all times.
* Develop loyalty with customers by building relationships through a 1-2-1 personal shopper style approach to sales.
* Demonstrate product knowledge on all categories and stay aware of current advertising and marketing campaigns, new launches and promotions.
* Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
* Handle customer complaints effectively by liaising with the line manager when necessary.
* Monitor sales targets and department/boutique performance on a daily and weekly basis.
* Follow all stock management procedures.
* Support the team to maintain the highest standards of housekeeping and visual display within the boutique.
* Be conversant with selling systems, cash and credit procedures and exchange policies.
* Maintain the highest standards of housekeeping and retail presentation within the store.
* Take all actions necessary to maximise security and prevent theft of product.
* Ensure the department operates in accordance with company administration systems and procedures to minimise losses.
* Participate in team meetings and contribute positively.
* Carry out any additional duties as directed by the management team.
Qualifications
* Previous experience within luxury fashion
* Excellent communication and relationship-building skills
* A passion for Christian Dior and our collections
* Strong knowledge of fashion and trends
Availability
* Must be available to work full-time (Monday to Sunday for availability)
* Must be available to start Mid-September 2025
Seniority level
* Associate
Employment type
* Full-time
Job function
* Training, Management, and Customer Service
Industries
* Retail Luxury Goods and Jewelry
#J-18808-Ljbffr