Red Recruitment is recruiting a Customer Service Advisor in Banbury to join our client, a leading outsourcer who works with a number of well-known brands. You will be working on a new campaign, assisting with inbound and outbound calls, and helping customers with their machine queries. The hourly rate is £12.21 per hour and is a temporary position. Benefits and Package for a Customer Service Advisor: Salary: £12.21 per hour Hours: Monday - Friday, 9am - 5.40pm Location: Banbury Contract Type: Temporary Start date: ASAP End date: 22 nd August (after this date, there will be opportunity to move to a different campaign within the business) Key Responsibilities of a Customer Service Advisor: Answering inbound calls from customers and helping them with any maintenance queries for their pay point machines by reading a script Making warm outbound calls, providing upgrades for pay point machines Answering any emails Providing clear and precise communication to the customers Key Skills and Experience of a Customer Service Advisor: Having previous customer service experience is preferred but not essential You should be customer-focused and be driven to help customers Excellent communication skills, both verbal and written, are required You should be friendly and be able to use your own initiative You will be required to read off a script for inbound calls, you should be comfortable with this If you are interested in this position and are available to start right away, please apply now! Red Recruitment (Business)