Customer Service Advisor Temporary Opportunity Wakefield - Hybrid £12.25 per hour 37.52 hours p/week 5 days from 7 Winsearch UK is currently working with a major retailer of party and gifting products to appoint several Customer Service Advisors on a temporary basis. This is a seasonal opportunity and will require flexibility from successful candidates. Customer Service Advisor The Role: Are you passionate about helping people and creating great customer experiences? Join our friendly and supportive Customer Service team in Wakefield, where you'll be at the heart of keeping our customers happy - whether they're shopping in-store or online. As a Customer Service Advisor, you'll handle customer queries via phone, email and live chat, making sure every customer feels heard, valued, and supported. You'll work across multiple channels, resolving issues quickly and effectively while keeping the customer at the centre of everything you do. It is essential that you are flexible, solutions focused and, able to work in a fast-paced environment. Key responsibilities include: Respond to customer enquiries by phone, email, and live chat Support both retail and online customers with orders, deliveries, and returns Maintain high service standards and meet performance KPIs Collaborate with colleagues across retail, logistics, and head office teams Ensure policies and processes are follow...