As Store Manager here at H. Samuel in Croydon Whitgift, you'll be responsible for achieving the store's targets by promoting a sales culture, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures. You'll be passionate about role modeling your selling skills, coaching, and inspiring your team through effective leadership and a proactive approach to sales management.
You will also oversee the control of costs, payroll, shrinkage, and expenses, as well as the planning and organization of operational activities within the store. We encourage our Store Managers to lead boldly, inspiring their teams and creating a sense of pride and exceeding expectations. As the face of H. Samuel, you should reflect our brand, culture, and customers.
Our team members embrace a fashion-conscious, business casual dress code that celebrates individual styles, tattoos, and piercings. Working in Jewellery, Watch & Gift Retail is truly unique, and our knowledgeable team members dedicate their days to sharing and celebrating special moments with customers, such as engagements, weddings, or birthdays.
This environment is like no other. Join us and be part of something special! We recommend regularly checking your emails to stay updated with your application process.
Key Responsibilities:
1. Achieve KPIs and manage the store's commercial performance.
2. Lead and develop store teams.
3. Set targets and interpret business data.
4. Inspire, coach, and develop your team to maximize potential and performance.
5. Deliver exceptional customer experiences consistently.
6. Show a passion for our products and understand customer needs.
7. Maintain a competitive spirit.
8. Understand legislative responsibilities such as recruitment, employment law, health and safety, and trading standards.
About Signet:
Signet is the name behind H. Samuel and Ernest Jones. With over 270 stores in the UK and Ireland, and part of the world's largest retailer of diamond jewellery with around 2,800 stores, your career can reach new heights with us.
Benefits:
* Competitive salary with sales incentives.
* Generous discount of up to 30% from day one.
* Annual enhanced discount on your work anniversary.
* Flexible Retirement Savings plans.
* Immediate Life Assurance.
* Minimum of 33 days holiday per year.
* Recognized qualifications, study support, and career progression.
* Health and Wellbeing Scheme.
* Financial Wellbeing Scheme.
* Give As You Earn scheme to support causes you care about.
* Exclusive discounts through Real Rewards.
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