About The Role
Join Wren as a Field Installations Manager and enjoy an exceptional benefits package:
* Life Assurance after 2 years' service
* Personalised progression plan with clear career opportunities
* Individual training budget for personal development
* EE discount
* Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
* Eye Care Vouchers
* Refer a Friend Scheme
As a Field Installation Manager at Wren, you'll oversee kitchen and bedroom installations from start to finish, ensuring smooth delivery and high customer satisfaction. You'll manage subcontracted teams, uphold quality standards, and take full ownership of each project—from job allocation to final sign-off. Covering locations Newcastle, Durham over to Carlisle.
Key Responsibilities:
* Oversee full installation process with clear customer communication.
* Coordinate with central teams to keep projects on track and resolve issues quickly.
* Support and supervise subcontractors to ensure quality and compliance.
* Schedule, monitor, and audit installations for standards, safety, and "Wren Way" adherence.
* Evaluate new subcontractors for skills and fit.
* Maintain customer satisfaction by resolving concerns and providing progress updates.
* Collaborate with suppliers and internal teams to streamline operations.
* Manage costs and resources efficiently.
* Handle warranty and technical site visits, reporting and escalating as needed.
* Work with showroom teams to gather feedback and drive improvements.
In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS)Responsibilities document
About You
* Experienced installation manager with expertise in kitchens, bedrooms, and construction practices.
* Strong understanding of regulations and project lifecycles.
* Skilled in team leadership, subcontractor selection, and client communication.
* Flexible, mobile, and solutions-focused.
About The Company
Wren Kitchens are not only passionate about kitchens, we are passionate about our people We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK's Number 1 place to work
This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story