Job Location
- United Kingdom -- England -- South East England -- Kent -- Maidstone
Job Type
Permanent
Posted
10 July 2025
Are you an experienced IT Support Engineer seeking a varied and hands-on role? A brilliant opportunity has arisen for an IT Support Engineer to join a well-established, forward-thinking organisation based in West Malling, Kent. Offering a salary of £30,000 plus excellent benefits, this mostly office-based role is ideal for those living in Kent or surrounding areas. The company is a leading name in its sector with over 15 years of experience and a team of more than 150 employees, delivering high-quality solutions across the South East.
Duties & Responsibilities
Provide first-line IT support to users across office, site and remote locations
Log and manage incidents using a ticketing system, ensuring timely resolution or escalation
Deliver support via phone, remote desktop, and in-person where necessary
Configure and deploy user devices, applications, and network hardware
Assist in creating training materials and delivering occasional user training sessions
What Experience is Required
2+ years in a hands-on IT support role within a Microsoft-based environment
Experience supporting Windows PCs, Office 365, Azure, and networking technologies
Strong customer service skills with a proactive and analytical approach to problem-solving
Salary & Benefits
Salary of £30,000
24 days holiday + bank holidays
Life cover and Employee Assistance Programme
Monday to Friday working hours, 8am to 5pm with 1-hour break
Location
Based in West Malling, Kent easily commutable from Maidstone, Tonbridge, Sevenoaks, Rochester, Aylesford, and surrounding areas.
How to Apply
Please apply with your CV sent in strict confidence to Kate Morgan at CV Screen for immediate consideration.
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Created on 24/07/2025 by TN United Kingdom
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