Head of Public Fundraising (Maternity Cover) (2415)
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Location: London Office/Hybrid
Contract: 1-year fixed term contract.
Hours: Full time
Salary: £59,784 to £66,427
About us:
Concern Worldwide is a non-governmental, international humanitarian organization dedicated to the reduction of suffering and working toward the ultimate elimination of extreme poverty in the worlds poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 27 million people each year, in some of the hardest-to-reach and most fragile places. Places prone to conflict, natural disasters, climate change, and extreme hunger.
About the role:
The Head of Public Fundraising (Interim) will work across the organisation, including with colleagues in our Innovation Team and wider Fundraising, Communications, Advocacy and Fundraising teams based in Belfast and London, a total of 13 team members. You will lead a passionate and committed team across Concern UKs portfolio of individual giving, legacy giving and community & challenges and events.
There are big opportunities to grow our legacy giving, as well as opportunities to diversify income from our community and events programme. In addition, theres brilliant work taking place building out our customer journeys and stewardship with a new CRM which was on-boarded in 2023 which will propel audience led journeys and stewardship.
You will come with an appetite for developing and embedding our new strategy which is due to go live in October 2025. This is the perfect opportunity for someone already operating at Head of level, looking for an opportunity in International Development, or someone looking for the next step in their career to a Head of Public Fundraising.
In this role, you will lead the implementation of [Concern Worldwide UKs fundraising and supporter engagement strategy across all mass market UK audiences, including the planning and delivery of Concerns donor recruitment, donor engagement, community and events activities and legacy giving programmes, to deliver high quality donor experience and sustained income growth. Responsible for ensuring that all Concern UKs fundraising activities and communications comply with legal and regulatory requirements, ensuring the protection of the organisations reputation. Currently responsible for an income target of £5.5M and a direct expenditure budget of £2.4M (Financial year 2025)].
About You:
Essential Experience
Broad experience of a range of donor recruitment techniques, including face-to-face, direct mail and digital fundraising techniques and strategies.
Strong experience and understanding of donor engagement strategies and techniques.
Significant experience of community and public events fundraising.
Proven track record of growing fundraising income.
Experience in line managing multiple direct reports and leading a team.
Experience in developing strategy, operational plans and complex budgets.
Comfortable in using data analytics, lifetime value and return on investment analysis to inform strategy development
Experience of appointing, managing and reviewing external suppliers and negotiating contracts for up to 6 figure sums.
Essential Knowledge and Experience
In depth knowledge of UK public fundraising techniques, including donor recruitment, events, community, supporter welcome and development strategies.
Creative approach to strategy development and implementation.
Driven to achieve continual improvement, highly proactive, ability to work on own initiative and as part of a team.
Strong leadership, communication, influencing and negotiation skills.
Good teamwork and strong relationship management skills.
Proven organisation skills, ability to work to tight deadlines in a dynamic environment, with often changing priorities.
Excellent analytical skills and experience of using a fundraising database for direct marketing.
Highly numerate and detail-focussed.
Excellent knowledge of the legal and regulatory environment (Fundraising Regulator code of practice, Data Protection, Gift Aid).
Excellent understanding of the Fundraising Regulator Code of Practice and relevant data protection regulation linked to direct marketing and fundraising.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
Benefits
25 days annual leave, pro-rated for part-time employees.
Office closure between Christmas Day and New Years Day
Flexible hours and hybrid working
Annual leave purchase scheme
Enhanced parental leave pay
Stakeholder pension
Season ticket loan
Cycle scheme
Life assurance
Access to Employee Assistance Programme (EAP)
To apply
Please upload your CV and cover letter by 25th July 2025.
All candidates who are short-listed for an interview will be notified via email. Please be aware we may offer positions before the closing date.
Candidates must be legally entitled to work in the UK at the time of application.
Concern reserves the right to close this role before the deadline.
You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.
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