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National account manager - hot beverages

St Albans
MacGregor Black
National account manager
Posted: 13h ago
Offer description

Job Description

Are you truly driven to own and grow national accounts — not just manage them — and can you prove it through measurable commercial impact?

Do you have the strategic mindset and resilience to influence senior stakeholders, lead cross-functional teams, and deliver growth even in a competitive, fast-moving category?

Can you confidently turn category, market and customer insight into actionable plans that transform opportunity into long-term profitable partnerships?

MB are partnering with a market leading beverage business, looking for a NAM. This is a perm role based in St Albans.

A highly commercial and strategic role, partnering with key stakeholders to drive forward a total hot beverage solution across the UK & Ireland. The mission is to deliver consistent year-on-year growth by developing strong customer relationships, maximising opportunities across all revenue streams, and expanding distribution for products, equipment and services.

Key Responsibilities:

* Lead, manage and develop strategic relationships across a portfolio of national customers, building strong networks to expand sales of hot beverages and complementary products while driving equipment opportunities and service delivery in existing markets.
* Deliver volume and profit targets across all revenue streams by understanding scorecard performance and P&L drivers, while continuously assessing risk and opportunity.
* Proactively manage customer performance dashboards, equipment scorecards and maintenance contracts to optimise equipment sales and ensure a first-class customer experience.
* Design compelling Account Plans and lead Joint Business Plans for hot beverages and equipment solutions at central and regional level, utilising cross-functional support to implement initiatives. Conduct regular internal and external commercial reviews.
* Collaborate closely with sales, production, quality, operations, technical and marketing teams to support customer growth initiatives.
* Work confidently with Finance to understand market dynamics—including raw material impacts and currency fluctuations—to develop effective pricing strategies and recommendations across hot beverages and equipment.
* Maintain a broad knowledge of key product ranges and equipment propositions, articulating commercial and operational value to customers.
* Monitor competitor activity, market developments and category trends to support informed sales planning and strategy.

What We're Looking For:

* • An ambitious, results-driven sales professional with proven experience in Out-of-Home (OOH) environments.
* Track record of national account management and new business development.
* Strategic mindset with the ability to leverage insights and commercial tools to meet and exceed targets.
* Confident in analysing consumer and category data, market trends and customer requirements to identify growth opportunities.
* Highly organised with the ability to manage multiple accounts and projects simultaneously.
* Capable of leading cross-functional teams and influencing both internal and external stakeholders.
* Innovative, resourceful and solutions-orientated when facing challenges.
* Outstanding verbal and written communication skills, with the ability to present strategies effectively at all levels.
* Collaborative team player who thrives in a fast-paced and dynamic environment.
* High energy, enthusiasm and a proactive “can-do” attitude.
* Degree/MBA in business, sales, marketing or engineering (desirable).

Salary: £50k plus car allowance.

For more information, please contact Alice Redmond.

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