At Cancer Research UK, we exist to beat cancer
.
We’re looking for a motivated Stewardship Development Manager to drive retention and growth across the Relationship Management pipeline by designing and implementing supporter journeys
Leading a team of stewardship experts, this role coordinates activities that maximise lifetime value and strengthen supporter commitment to CRUK's vision of beating cancer sooner.
What will I be doing?
1. Lead the development and implementation of personalised stewardship aligned to the RM pipeline model, ensuring appropriate service levels across identification, conversion, and retention workstreams.
2. Oversee the development and production of compelling proposals and impact reports that inspire supporters and increase engagement throughout their journey.
3. Drive the planning, management and delivery of cultivation and stewardship activity in collaboration with RM delivery teams to convert prospects and retain supporters.
4. Establish and nurture collaborative relationships across the organisation to ensure delivery of impactful engagement activities that strengthen supporter commitment.
5. Task and line manage stewardship team members, providing clear direction and coaching to deliver stewardship objectives and operational plans.
What are we looking for?
6. Demonstrable experience in supporter relationship management and stewardship, with a strong understanding of retention strategies.
7. Evidence of leadership within a team environment through line management or matrix/task management.
8. Experience of coordinating complex stewardship projects working with a variety of stakeholders.
9. Strong understanding of the RM pipeline model and how effective stewardship supports opportunity development throughout the supporter journey.
10. Experience of building and maintaining collaborative and influential relationships with a wide range of stakeholders.
11. Ability to develop and track stewardship performance metrics that demonstrate value and impact.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our careers web page.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.