Join to apply for the Senior IT Infrastructure Engineer role at P&I Insurance Services
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Join to apply for the Senior IT Infrastructure Engineer role at P&I Insurance Services
Permanent
Be responsible for designing, implementing, managing, and optimising the IT infrastructure for my prestigious financial services clients. You need a deep understanding of enterprise IT systems, networking, security, and cloud technologies, as you will play a crucial role in ensuring the security and scalability of the infrastructure to support critical banking operations.
Location: City of London
Salary: £70,000 - £80,000
Employment type: Permanent
This role involves a mix of technical support, BAU, and project work, set by the IT Support and Infrastructure Manager. Due to the nature of the role supporting predominantly office-based stakeholders and the benefit of on-the-job learning and mentoring, this is an office-based position.
The Role
* Design, deploy, and maintain IT infrastructure, including servers, storage, networking, and cloud environments.
* Lead infrastructure projects ensuring alignment with company strategies.
* Manage Windows and Linux systems, virtualization platforms (VMware, Hyper-V), and cloud services (365 & Azure).
* Oversee network security, firewalls, VPNs, and cybersecurity measures to ensure compliance with banking regulations.
* Implement automation and scripting solutions (PowerShell, etc.) to improve operational efficiency.
* Conduct performance tuning, capacity planning, and proactive monitoring.
* Provide Level 2 and 3 support, troubleshooting complex issues, and collaborating with internal teams and vendors.
* Ensure disaster recovery (DR) and business continuity planning (BCP) strategies are in place and tested.
Preferred Experience
* Minimum three years' experience in IT support and customer service-focused environments.
* Professional manner with excellent communication skills; able to interact with all levels within the firm.
* Ability to work under pressure, with an analytical mindset and persistence in solving challenging problems.
* Experience in a smaller corporate environment (<500 employees).
* Technical experience with complex infrastructure spanning multiple sites, including:
* Windows Server 2016-2025
* Azure Cloud / Azure AD / SSO / MFA
* VMware (ESXi, vCenter) & Hyper-V
* Active Directory
* Group Policy and SCCM for automation
* PowerShell scripting
* Microsoft Intune Endpoint Management
* Exchange Online and Exchange Server 2019 / Hybrid
* Office365 administration
* Microsoft SCOM/SCCM
* Veeam backup solutions
* Storage solutions like NetApp
* Cisco and Fortinet firewalls
* Office Add-ins troubleshooting
* Telephone Systems (preferably Mitel)
* Citrix Virtual Apps & Desktops, NetScaler
* Market Data platforms (Bloomberg, Refinitiv, FactSet, Fidessa, etc.)
* Disaster recovery / BCP
* SQL Server database management and administration
Additional Details
* Seniority level: Mid-Senior level
* Job function: Information Technology
* Industry: Data Infrastructure and Analytics
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