Your newpany
Hays are working with an amazing business who are seeking a proactive and highly organised Administrative Assistant to support a fast-paced Accounts and Sales office environment within the construction is a varied position requiring a confident individual who can provideprehensive administrative support, act as a key point of contact for customers and suppliers, and assist with financial and operational processes. The role offers an excellent opportunity for someone looking to develop their skills and take ownership within a growing and dynamic business.
Your new role
1. Administration & Office Support
2. Undertake general office administration duties to ensure the smooth running of daily operations
3. Manage iing calls, emails, and customer enquiries, acting as the first point of contact
4. Conduct outbound calls to customers and suppliers to resolve queries
5. Handle post-related duties including printing, sorting, and franking
6. Process and print daily invoice documentation, ensuring accurate date stamping and filing
7. Check and verify haulier invoices, investigating and resolving discrepancies
8. Match delivery tickets to purchase invoices with a high level of accuracy
9. Import data into accounting systems ( Sage) and reconcile totals
10. Generate and maintain spreadsheets for invoice tracking and reporting
11. Record and track unexpected haulier charges to support payroll processes
12. Input and manage data across internal systems and third-party platforms
13. Produce reports and maintain accurate records for operational and financial tracking
14. Enter account information into invoicing systems
15. Liaise effectively with internal teams, customers, and external suppliers
16. Obtain and provide Proofs of Delivery (PODs) as required
17. Ensure high levels of customer service and responsiveness at all times
What you'll need to succeed
18. Previous experience within a busy administrative or office support role
19. Strong IT skills, including Microsoft Office (Word, Excel, Outlook)
20. Experience with accounting systems ( Sage) is advantageous
21. Excellent organisational skills with strong attention to detail
22. Confident telephone manner and strongmunication abilities
23. Ability to work independently and manage multiple tasks effectively
24. Strong numerical and literacy skills
25. Customer-focused with a professional and proactive approach
26. Willingness to learn, develop, and take ownership of responsibilities
What you'll get in return